About this position
This position is responsible for performing the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.
A little taste of your day-to-day
- Every day is different, but you'll mostly be:
- Follows cash handling procedures as outlined by the accounting department.
- Ensure accurate and timely recording and reporting of all property receipts.
- Maintain guest service standards at the front desk at all times.
- Solves guest-related problems within scope of authority, including complaints and billing discrepancies.
- Follow cash handling procedures as outlined by the accounting department; collect payment at check-out and provides change for guests as needed.
- Perform all end-of- day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills.
- Complete express check-out in a timely manner and issues to security for delivery.
- Review cashier audits for accuracy; generate related reports and journal entries.
- Print all master bills and review for accurate postings; compare to daily event order to ensure that all functions have been properly recorded; inform Director of Finance of missed revenue or improper postings.
- Prepare, balance, post, and distribute all necessary reports on a daily basis.
What we need from you
- Full knowledge of accounting operations.
- Excellent communications skill (oral & written)
- Computer literate. Prefer strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook). Prefer experience with Delphi, Lanyon and Opera hotel automation systems.
- Exceptional attention to detail.
- Warm, personable and energetic demeanor with professional and pleasant phone manner.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?