The Holiday Inn is currently taking applications for a Full-Time Overnight Front Desk Agent/Night Auditor. Ideal candidates can work between the hours of 11pm and 7am. This is great opportunity for someone who is balancing another career, going to school, or wants to get their start in hospitality!
We're looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities:
- Check-in guests, answer phones and take reservations.
- Respond to guest complaints, requests and emergencies.
- Process invoices, post checks to vendors and distribute employee checks.
- Reconcile accounts.
- Balance the cash drawer and log receipts.
- Investigate and resolve out-of-balance accounts.
- Keep accurate financial records and ledgers.
- Help prepare for forecasts and audits.
Skills:
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry.
- Experience with accounting and facilities management software.
- Excellent math skills.
- An eye for detail.
- Good problem-solving skills.
- Strong customer service skills.
- The ability to multi-task.
- Strong written and verbal communication skills.
- Availability to work overnight.
Job Type: Full-time.
Benefits:
Schedule:
- 8-hour shift.
- Holidays.
- Night shift.
- Weekend availability.
Education:
- High school or equivalent (Preferred).
Experience:
- Hotel experience: 1 year
- Location: One location.