About the Role
Lead evening/night operations, ensuring safety, guest satisfaction, and operational excellence. Oversee staffing, inventory, and closing procedures while representing Chick-fil-A’s values.
Key Responsibilities
- Manage night shifts: lead team, maintain guest experience, and ensure smooth operations.
- Oversee closing procedures, cash handling, deposits, and secure store operations.
- Ensure food safety, sanitation, and compliance.
- Schedule, coach, and manage staff performance.
- Control labor and food costs; optimize shift productivity.
- Handle guest issues, incident reporting, and team safety.
- Coordinate handoffs with daytime leadership.
Qualifications
- 2+ years management experience in quick-service or hospitality; night-shift leadership preferred.
- Strong problem-solving, communication, and people management skills.
- Comfortable with cash reconciliation and security procedures.
- Flexible schedule with nights, weekends, and holidays availability.
What We Offer
- $50,000/year or $26/hr plus bonuses
- Paid time off, benefits, employee discounts, and leadership training.
- Opportunities for advancement to multi-unit or corporate roles.
Benefits
- Flexible schedule
- Other