Job Description
We are seeking a highly skilled and experienced Senior NOC Network Engineer (Tier 3) Supervisor to join our Partner's team in Lorton, VA. This role is perfect for individuals with advanced network operations expertise, and are capable of handling high-level troubleshooting and leading network improvement initiatives.
Responsibilities
About Us
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Responsibilities
- Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support
- Lead the diagnosis and resolution of critical network incidents to minimize downtime
- Conduct deep-dive network performance analysis and proactively identify areas for optimization
- Design, implement, and maintain network configurations, upgrades, and solutions
- Collaborate with network architects and other teams on network design and capacity planning
- Oversee the integration of new network technologies and solutions into existing infrastructure
- Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC personnel
- Ensure network security standards are adhered to and contribute to the development of security policies
- Maintain up-to-date documentation on network architecture, configurations, and processes
- Participate in on-call rotations and respond to network emergencies as needed
- Provide on-site team management including:
- Mentoring of junior team members
- Management of time reporting/forecasting for the team
- Assist with Business Development activities
- Ownership of weekly/monthly contractually required communications with Prime
- Assist with monthly invoicing processes to ensure accurate billing to the customer
- TS/SCI Clearance
- Bachelor’s degree in computer science, information technology, or a related field (or equivalent experience)
- Must meet DoD 8570 IAT Level II certification requirements (e.g., Security+ CE, CCNA Security, etc.)
- 5+ years of experience in network operations, engineering, or a similar role
- Expert-level understanding of networking protocols, including TCP/IP, BGP, OSPF, MPLS, VLANs, and VPNs
- Hands-on experience with Cisco, Juniper, and/or other enterprise network equipment
- Proficiency with network monitoring and diagnostic tools (e.g., SolarWinds, Wireshark, PRTG)
- Strong knowledge of network security principles, including firewall management, IDS/IPS, and access control
- Proven ability to lead incident response and troubleshoot complex network issues
- Experience with cloud networking concepts, such as AWS, Azure, or hybrid environments, is a plus
- Industry certifications such as CCNP, CCIE, or equivalent are highly desirable
- Must be willing to work non-standard hours, including on-call duties
About Us
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Numbers & Facts
| Location | Lorton, Virginia |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | http://www.newgentechnologies.com/ |
About Company
NewGen Technologies specializes in developing and implementing solutions to your IT challenges-especially those involving specialized technologies.
Founded in 1997, NewGen grew quickly and became immediately successful because of our primary commitment to satisfying our customers.
Our formula for success is simple-we deliver high quality products and services. We develop and maintain a staff of highly trained, experienced consultants who devise and execute creative, effective solutions to our clients' IT challenges.
Despite NewGen's rapid growth, we keep our organization agile so we can respond quickly as our customers' needs develop. And we keep our overhead in check so we can offer top-tier talent for reasonable rates.
NewGen Technologies, Inc. is a privately held, minority woman-owned small business incorporated in the state of Maryland.
Skills
- Access Controlunmatched
- Amazon Web Services (AWS)unmatched
- Artificial Intelligence (AI)unmatched
- BGPunmatched
- Billingunmatched
- Biometricsunmatched
- Business Developmentunmatched
- Business Processesunmatched
- CCIE - Cisco Certified Internetwork Expertunmatched
- CCNA - Cisco Certified Network Associateunmatched
- CCNP - Cisco Certified Network Professionalunmatched
- Capacity and Performance Managementunmatched
- Cisco Network Systemsunmatched
- Cloud Computingunmatched
- CompTIA Security+unmatched
- Computer Scienceunmatched
- DoD Directive 8140unmatched
- DoD Directive 8570unmatched
- Documentationunmatched
- Emergency Responseunmatched
- Firewallsunmatched
- Forecastingunmatched
- IAT - Information Assurance Technicalunmatched
- Incident Responseunmatched
- Information Technology & Information Systemsunmatched
- Intrusion Detection Systemsunmatched
- Intrusion Prevention Systemsunmatched
- Juniper Networks Product Familyunmatched
- Leadershipunmatched
- MPLS (Multi-Protocol Label Switching)unmatched
- Mentoringunmatched
- Microsoft Windows Azureunmatched
- Network Administration/Managementunmatched
- Network Architecture/Engineeringunmatched
- Network Configuration Managementunmatched
- Network Designunmatched
- Network Integrationunmatched
- Network Monitoringunmatched
- Network Operations Centerunmatched
- Network Performance/Analysisunmatched
- Network Protocolsunmatched
- Network Securityunmatched
- Network System Hardwareunmatched
- On Callunmatched
- Open Shortest Path First Protocol (OSPF)unmatched
- Policy Developmentunmatched
- Problem Solving Skillsunmatched
- Sensitive Compartmented Information (SCI)unmatched
- TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
- Team Lead/Managerunmatched
- Technical Deliveryunmatched
- Technical Leadershipunmatched
- Telephone Skillsunmatched
- Top Secret Clearanceunmatched
- VLAN (Virtual Local Area Network)unmatched
- VPN (Virtual Private Network)unmatched
- Wireshark (Ethereal)unmatched
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