Non-Clinical - Administrative - Clinical Research Coordinator

Job Title: Non-Clinical - Administrative - Clinical Research Coordinator

Location (On-site, Remote, or Hybrid?): Anaheim, CA 92805 (hybrid)

Contract Duration: 13 weeks

Working hours - Day 5x8-Hour (08:00 - 17:00)

Total hours - 40

Key Responsibilities

• Keep track of messages and schedule appointments using the RSS shared inbox and calendar in Outlook, ensuring that communications are distributed or escalated to the relevant RSS team members as needed.
• Assist in the management and preparation of Confidentiality Disclosure Agreements between the site and the Sponsor/CRO, as well as organizing and coordinating other administrative agreements.
• Supports the RSS team and leadership by scheduling meetings & conference rooms, recording meeting notes and action items, and offering regular updates on the progress of these items.
• Support new study intake from new study award through contract execution and facilitate internal study review meetings.
• Exhibit critical thinking skills when evaluating pre-award and post-award communications to assess if actions are necessary and identify potential impacts.
• Demonstrate understanding of the relationship between the study essential documents (i.e. CTA, protocol, ICF, Budget) and assist with reconciliation for CTA execution.
• Demonstrate understanding of the site's Clinical Trials Management System (CTMS) and provide support for administrative updates.
• Coordinate routine reminders to effectively track and manage Central Staff Training and CV expiration dates.
• Work alongside leadership to prepare and execute onboarding tasks for new RSS staff.
• Displays understanding of Protocol Amendment changes to determine if changes affect Coverage Analyses, Clinical Trial Agreements (CtA's), budgets, and ERDs.
• Works with Senior Director for Research to collect Key Performance Indicators (KPI's) for all research sites/teams.
• Prepares data and metrics for department turnaround times. Prepares and analyzes monthly, quarterly, annual reports and metrics for the department.
• Recognize issues and opportunities for process improvement and present resolution ideas to the team or leadership.
• Serves as a liaison between internal/external partners and RSS for questions and requests.
• Collaborates with relevant departments to obtain current Certificates of Insurance, W-9 forms, Fair Market Value physician rates, and other applicable documents ensuring they are filed and shared with the appropriate team members.
• Reviews patient visits and procedures across platforms (CTMS, EPIC, Outlook) for compliance and consistency.
• Completes 100% review of charges that drop in EPIC for research participants.
• Reconciles EPIC transaction reports and work queues.
• Efficiently finishes assigned tasks on time while ensuring high quality.
• Embraces stretch projects and tasks as opportunities for learning and personal growth.
• Participates in ongoing needs for centralization of the Research program.

Education

Bachelors Degree Preferred

Medical Billing and Coding certificate preferred.

2 Years of experience related to the following preferred - Insurance Billing Experience, Experience Administratively supporting Clinical Trials, EPIC experience, Regulatory Experience, and basic accounting experience. A combination of this experience will be considered.

Prior clinical research administrative experience is a must.