Job Description Summary

The North America Customer Portfolio Leader is responsible for the comprehensive portfolio optimization and strategic direction of 12,000 wind turbine generators, generating $1 billion in revenue across 400 FSA contracts. Serves as the primary escalation point for complex customer disputes, spearheads liquidated damage offsets and settlements, and leads the renegotiation and renewal strategy for contracts valued at over $6B in backlog. High level of commercial acumen and strategic judgment required to shape long-term strategies, influence broad customer portfolios, and drive superior financial outcomes.

Leadership over high-stakes contract renewals, dispute resolution, and commercial risk assessment. Impacts the business unit's ability to achieve financial, service, and operational objectives while operating under commercial policy objectives. Possesses high autonomy to execute commercial arrangements, navigate non-standard problems, and coordinate across internal functions and external sources to establish best practices and deliver elevated customer service.

This role is responsible for the execution, optimization and escalation of North America services contracts. The individual will lead a team of individuals who will work closely with customers and internal stakeholders to achieve the best outcome for our customers and GE Vernova.

Job Description

Roles and Responsibilities:

• Owns the optimization of 12,000 WTG, $1B revenue and 400 FSA contracts.
• Escalation point for customer disputes and resolutions
• Responsible to resolve liquidated damage offsets and settlements
• Owns the renegotiation and renewal strategy of contracts valued at $6B+ in backlog.
• Requires strong commercial awareness and is expected to influence the development of strategy for their broad customer portfolio
• Interprets simple internal and external business challenges and recommends best practices to improve financial outcomes or customer service.
• Stays informed of industry trends that may inform work.
• Uses high level of judgment to make decisions and handle complex tasks or problems within projects, product lines, markets, disputes, campaigns or customers issues.
• Has ability to assess quality of information given and ask pertinent questions to stakeholders or customers. 
• Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
• Uses multiple internal and some external sources outside of own function to help arrive at a decision

 

Required Qualifications:

• Bachelor's degree from an accredited university or college in a relevant field
• Minimum of 10 years of experience in the renewable energy industry
• Minimum of 10 years of experience in Commercial, Sales or similar customer facing roles

 

Desired Characteristics:

• Master's degree preferred
• Strong oral and written communication skills. Strong interpersonal and leadership skills. 
• Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. 
• Ability to document, plan, market, and execute programs. Established project management skills.

For candidates applying to a U.S. based position, the pay range for this position is between $232,000 and $348,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

 

 

For candidates applying to a U.S. based position only:

 

 

Bonus eligibility: discretionary annual bonus.

 

 

This posting is expected to remain open for at least seven days after it was posted on October 26, 2026.

 

 

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity Executive Services. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off, and the Restoration Plan, a nonqualified plan with company credits on eligible pay above IRS limits.

 

 

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.