NSUFA216 - Information Technology Administrator

Title: NSUFA216 - Information Technology Administrator

State Role Title: 

Hiring Range: $73,000 - $85,000

Pay Band: UG

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

The Lyman Beecher Brooks Library at Norfolk State University is recruiting for an Information Technology Administrator (FA216). This position is responsible for implementing, developing, managing, and maintaining hardware, software, communication, and network technologies for the Library that support its mission and operations. This position reports to the Dean of Library Services and works in consultation and collaboration with the University’s Office of Information Technology (OIT). 

Essential Duties and Responsibilities:

- Provide administrative management of various information technology resources of the Library in consultation and collaboration with OIT.

- Manage information technology used throughout the Library by library staff and patrons, including PC and Mac desktops and laptops.

- Support software applications used at the Library by students and employees such as Windows, Outlook, Office, Adobe, and Teams.

- Maintain computer peripherals like printers, copiers, scanners, and projectors that are deployed in the Library for library staff and patron use.

- Manage communications technology, including Smart TVs, Solstice Pods, cameras, and speakers that are available within the Library.

- Support Internet availability and access within the Library for students, employees, and others through ethernet and wireless networks.

- Maintain information systems and technology that manage library operations such as OCLC WMS and Bibliotheca self-check kiosks.

- Develop relationships with University offices, State agencies, and IT vendors to maintain and enhance the Library’s IT goals, standards, and resources.

- Advise Dean of Library Services and other library staff regarding information technology vendors, products, and services.

- Recommend policies and procedures for acquiring, developing, utilizing, maintaining, and disposing of information technology.

- Represent the library on University shared governance committees and participate in campus programs and events, as appropriate.

- Participate in professional groups and events related to the utilization and advancement of information technology in libraries

Minimum Qualifications

- Bachelor’s degree in Computer Science, Information Technology, or Library Science.

- Demonstrated experience in information technology administration or support.

- A strong commitment to public service and customer service orientation.

- Demonstrated workplace leadership and project management experience.

- Ability to collaborate with others and work as a part of a team.

- Good verbal and written communication skills

Additional Considerations

Master’s degree in Information Technology, Computer Science, or Library Science.

Experience working in academic libraries or higher education institutions.

Demonstrated experience administering a major integrated library system.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: NORFOLK STATE UNIVERSITY

Phone: 757-823-8160

Email: No Email Material Accepted

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.