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Nurse Manager (O-6 Billet) Supervisory
Department of Homeland Security
Immigration and Customs Enforcement
ICE Health Service Corps (IHSC)
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Summary
The Clinical Nurse Manager oversees nursing services at ICE facilities, ensuring compliance with laws, regulations, and standards. Responsibilities include supervising staff, managing operations, and conducting training. The role requires advanced nursing expertise, leadership, and adaptability in high-tempo environments, including detention and staging facilities
This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Learn more about this agency
Summary
The Clinical Nurse Manager oversees nursing services at ICE facilities, ensuring compliance with laws, regulations, and standards. Responsibilities include supervising staff, managing operations, and conducting training. The role requires advanced nursing expertise, leadership, and adaptability in high-tempo environments, including detention and staging facilities
This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Tacoma, WA
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $1 - $150,000 per year
Please note that the salary is dependent on the officers rank, years in service, and location of duty station.
Pay scale & grade
CC 6
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No
Drug test Yes Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number IHSC-NM-TWA-S-O6-2027 Control number 883156200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
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Duties
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PROFESSIONAL DUTIES AND RESPONSIBILITIES:
Requirements
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Conditions of employment
Qualifications
TECHNICAL HEALTHCARE DUTIES AND RESPONSIBILITIES:
Using and/or carrying out standard procedures for a specialized healthcare field.
Conducts interviews on newly admitted detainees with empathy to accurately identify needs and minimize and alleviate fears and anxieties.
Communicates and explains the institutions treatment programs to newly arrived detainees.
May serve as medical escort of detainees as needed for domestic/overseas travel under the direction of the IHSC Special Operations Unit.
Performs multiple complex tasks requiring advanced level of proficiency/independent functioning.
Applying basic nursing knowledge acquired through practical experience and on-the-job activities of accepted processes, standards, methods, and their corresponding scientific principles and results.
Plans and/or collaborates patient care interventions with other health care professionals using in-depth knowledge of the specific patients status, anticipating physiological and/or psychological appropriate or adverse responses.
Maintains patient and health record confidentiality.
Demonstrates ability to work collaboratively, efficiently, and effectively with multidisciplinary healthcare team as evidence by improved patient outcomes and improved staff satisfaction.
In addition to contacts with patients and patients families in a clinical setting, and within immediate work environment, communicates and collaborates with outside the immediate work environment with the department, and other federal departments or outside the federal government (e.g., CDC, TB Net, state/local health department and other federal partners. Requires face to face contact and telephone dialogue on a routine basis. Work purpose is primarily to collaborate; supply advice; explain, interpret, and seek support for methods, policies and programs; or render a service of a moderately complex nature requiring a moderate amount of explanation and tact.
Understanding and skill in applying predetermined procedures, methods, and standardized practices in a narrowly specialized healthcare field (nursing), or science, or in performing technical work requiring originality, initiative, and practical judgment in using and adapting standardized medical techniques and methods.
Maintains non-involvement in correctional security/custody responsibilities.
Coordinates the treatment and transport, if necessary, of acutely ill or injured patients with healthcare team; coordinates referrals to off-site providers as required.
Reviews nursing documentation in identified patient records to assess treatment progress, adequacy of record keeping, and implementation of appropriate clinical nursing guidelines/documentation on on-going basis.
Carrying out tasks, methods, procedures, and computations based on oral or written instructions and/or precedents, guidelines, and standards.
Provides nursing services of a scope, quality, and quantity consistent with IHSC policies.
Maintains security when administering medications; maintains cognizance at all times of the potential hazard of drug hoarding and trafficking among detainees.
Collecting, observing, testing, and recording factual and scientific data to monitor care of patients:
Differentiates between normal/abnormal findings, making appropriate notifications to higher level providers, and implementing appropriate interventions.
Applies knowledge of treatments and drug actions when making observations/ reporting patient response to treatments.
Foreseeing the effects of procedural changes or appraising the validity of results on the basis of experience and practical reasoning.
Collaborates with CD and HSA in identifying/recommending needed modifications/improvements to multiple and complex clinical programs for improved efficiency of patient care.
Collaborates with CD and HSA with developing new operating procedures or program plans.
Staying abreast of existing and new practical methods and applications through on-the-job and classroom training.
Serves as a team member for analyzing established protocol practices and identifying areas for improvement.
Reviews newly issued national directives and guides to identify updates in nursing practice; and implements training and education needed for employing the required process changes.
Knowledge of computerized data base, sources, and reporting methodologies.
PHYSICAL DEMANDS:
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Competencies required:
Professional clinical nursing experience: 9 years
4 years in a specialty area (experience in correctional health care preferred)
4 years direct clinical patient care (e.g. inpatient) nursing experience preferred.
Administrative experience in a supervisory capacity: 3 or more years.
Maintains CPR/BLS certification.
Obtain CCHP-RN within 2 years of assignment.
Complete ICE Supervisory Leadership Training within 1 year of assignment and Advanced ICE Supervisory Leadership Training within 2 years of assignment.
Cultural competency maintained through agency/other training.
Qualifications-Degrees Required:
Baccalaureate Degree in Nursing.
Masters Degree in Nursing or related field preferred.
Qualifications-Licenses and Certifications Required:
Nursing License- Must be a Registered Nurse (RN).
Maintains current/documented professional licensure. (It is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within and at the direction of the agency.)
Professional credentials/certification appropriate to current job specialty.
Graduate of a professional nursing school approved by the appropriate State accrediting agency.
Knowledge of the Nurse Practice Act for the licensing state and the state in which one practices nursing.
Knowledge of a wide range of complex nursing concepts, principles, and practices to perform nursing assessments of considerable diversity to include mental health, medical/surgical, ambulatory, and emergency nursing care.
Comprehensive knowledge of managing non-compliant patients, special needs populations, and patients with significant deficits in coping skills, thereby requiring continuing professional clinical support.
Knowledge of correctional nursing concepts and principles.
Demonstrated evidence of knowledge of nursing management and leadership skills.
Knowledge of team building principles.
Knowledge of staff development and basic adult learner teaching skills.
Flexibility and ability to adapt to sudden changes in schedules and work requirements.
Follows supervisory chain of command.
Performs other duties and responsibilities as assigned.
Some travel may be required.
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director of Clinical Services (DAD-CSU). The Nurse Manager (NM) will report directly to the Regional Nurse Manager (RNM) with the Chief Nurse (CN) as reviewing official. The Nurse Manager serves as part of the local leadership team (TRIAD) the responsible health authority in collaboration with the clinical director and health service administrator. This is a supervisory position.
The nurse manager (Chief, Complex Unit) is stationed at a complex larger IHSC facility usually having over 500 beds and/or may have more complex medical housing units (sub-acute inpatient) and/or sustained increased operational tempo due to large staging mission or staging large enforcement and removal flights with global public health impact. The Nurse Manager (NM) oversees all nursing services and ensures that nursing practice, principles, and procedures are implemented in accordance with national, state, and local nursing laws and regulations. The nurse manager supervises the assistant nurse manager, serves as reviewing official for federal nursing staff at their respective facility, and serves as technical monitor for all contract nursing personnel.
SUPERVISORY CONTROLS:
The Nurse Manager will be supervised by the Regional Nurse Manager with Chief Nurse as reviewing official. The Nurse Manager serves as part of the local leadership team (TRIAD) the responsible health authority in collaboration with the clinical director and health service administrator.
The incumbent functions independently to ensure planning, development, implementation, and evaluation of entire projects or provision of complete services; may supervise programs or services that encompass several professional fields. Impact of error can cause impairment of a departmental level service or program.
The incumbent plans and organizes his/her own work, determines the sequence of assignments, selects and develops methods, and seeks assistance from experts only rarely. Assignments are usually long-term, recurring, or broadly defined. Work is reviewed for feasibility, compatibility with other work, and effectiveness in meeting requirements or expected results.
An extensive number of well-defined guides, methods, theories, and precedents are available. Situations to which existing guidelines cannot be applied or which require significant deviations from existing guidelines are referred to higher authority.
Serves as the nursing advisor to the local leadership team (TRIAD) regarding the total nursing care program and objectives. In addition to contacts with patients and families, establishes and maintains contacts with persons in other Federal Departments (i.e., outside agency to which assigned) or outside the Federal Government such as local, state, and national groups and organizations and governmental bodies. Contacts are required in order to collaborate, supply advice, explain, interpret, and seek support for methods, policies and programs, and to provide personalized nursing services and administer a moderately complex program requiring a moderate amount of explanation and tact.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authoritys discretion. You will be notified of selection or non-selection.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2027.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2027.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Expand Hide how to apply
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Immigration and Customs Enforcement
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS.
The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Visit our careers page
Learn more about what its like to work at Immigration and Customs Enforcement, what the agency does, and about the types of careers this agency offers.
https://www.ice.gov/detain/ice-health-service-corps
Summary
The Clinical Nurse Manager oversees nursing services at ICE facilities, ensuring compliance with laws, regulations, and standards. Responsibilities include supervising staff, managing operations, and conducting training. The role requires advanced nursing expertise, leadership, and adaptability in high-tempo environments, including detention and staging facilities
This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Tacoma, WA
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $1 - $150,000 per year
Please note that the salary is dependent on the officers rank, years in service, and location of duty station.
Pay scale & grade
CC 6
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No
Drug test Yes Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number IHSC-NM-TWA-S-O6-2027 Control number 883156200
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