Nurse Manager, Observation Unit

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

St. Peter's Hospital is seeking an experienced and collaborative Nurse Manager to lead our 4 GAB Observation Unit. This leader will be responsible for the clinical, operational, financial, and people management functions of a fast-paced observation environment that supports patient flow throughout the hospital.

The Nurse Manager will provide direct oversight of daily operations, staffing, quality outcomes, patient experience, and colleague engagement while driving initiatives focused on throughput optimization, reduction of Emergency Department and inpatient length of stay, and efficient utilization of hospital resources. This position plays a critical role in supporting organizational capacity management and ensuring timely, safe, and patient-centered care delivery.

What You Will Do

• Lead day-to-day operations of the Observation Unit, ensuring safe, high-quality patient care and regulatory compliance.
• Collaborate with Emergency Department, Hospitalist, Case Management, Utilization Management, Nursing Operations, and inpatient leadership teams to optimize patient throughput and care transitions.
• Identify, escalate, and resolve barriers impacting patient progression and length of stay.
• Drive initiatives that support reductions in Emergency Department boarding and inpatient length of stay.
• Ensure appropriate staffing alignment based on patient volume, acuity, and operational needs.
• Manage staffing resources effectively to reduce premium labor and incentive utilization while maintaining quality and service standards.
• Foster a culture of accountability, collaboration, patient safety, and colleague engagement.
• Monitor and improve key performance indicators including throughput metrics, patient experience, quality outcomes, productivity, and financial performance.
• Recruit, onboard, develop, and retain nursing talent while supporting professional growth and succession planning.
• Lead performance management, coaching, mentoring, and recognition activities for nursing colleagues.

Required Qualifications:

• Graduate of an accredited school of nursing.
• Current New York State Registered Nurse licensure.
• Bachelor's Degree in Nursing (BSN).
• Three (3) years of progressive clinical nursing experience.
• Demonstrated leadership experience in an acute care setting.
• Strong knowledge of patient flow, staffing management, quality improvement, and regulatory standards.

Preferred Qualifications:

• Master's Degree in Nursing, Healthcare Administration, Business Administration, or related field.
• Previous leadership experience in Observation, Emergency, Medical-Surgical, Throughput, or Capacity Management environments.
• National nursing certification in a related specialty.

At Trinity Health, we recognize that our colleagues are the foundation of our mission. We are committed to offering competitive compensation and a comprehensive benefits package designed to support your health, well-being, financial security, and professional growth.

Pay Range: $50.85- $76.30 per hour

Pay is based on experience, education, skills, certifications, and internal equity. Exempt positions under the Fair Labor Standards Act (FLSA) will be compensated on a salary basis equivalent to the stated hourly range. Geographic differentials may apply.

Benefits: Comprehensive benefits package including medical, dental, and vision coverage, retirement savings, paid time off, disability and life insurance, tuition assistance, wellness programs, and other employee benefit offerings.

About St. Peter's Hospital

For more than a century, St. Peter's Hospital has served the Capital Region as a trusted provider of compassionate, high-quality healthcare. Recognized for clinical excellence and a commitment to patient-centered care, St. Peter's combines leading-edge medicine with a mission-driven focus on treating every patient with dignity, respect, and compassion. As part of St. Peter's Health Partners and Trinity Health, colleagues have the opportunity to make a meaningful impact while collaborating within one of the nation's largest faith-based health systems. Our culture of excellence, innovation, and teamwork creates an environment where leaders can thrive, advance their careers, and help shape the future of healthcare delivery.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.