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Nursing Clinical Operations Leader

Yale New Haven Health
  • NEW HAVEN, Connecticut
    5 days ago

    Job Description

    Overview:

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

    Provides operational, strategic, and administrative support to Nursing through direction of the office of the CNO. Responsible for data analysis of department operations, outcomes, and metrics to facilitate efficiencies and effectiveness of services provided. Reports findings and discusses action plans with Nursing Leadership. Assists with the development and implementation of new programs and performance improvement initiatives within Nursing. Responsible for materials and inventory within nursing and works to ensure the quality and efficiency of inventory. Supports the execution of the department's vision, goals, and plans, consistent with the organization's strategies and policies.

    EEO/AA/Disability/Veteran

    Responsibilities:
    • 1. Represents inpatient nursing services and develops collaborative working relationships with administrators, physicians, and department leaders to support the department, thereby ensuring goals and objectives are met.
      • 1.1 Obtains data from hospital systems and creates administrative, operational, clinical, and financial reports as requested.
    • 2. Maintains oversight of data management and reporting for inpatient nursing services under the direction of the office of the CNO.
      • 2.1 Provides leadership, guidance, and direction to inpatient nursing leaders and staff for project and data management related to strategic planning, program development, and performance improvement initiatives
    • 3. Service Excellence, Process Improvement, and Education.
      • 3.1 Identifies and analyzes trends in service excellence and ensures accountability for adherence to YNHH Service Excellence standards.
    Qualifications:

    EDUCATION

     

    BSN or healthcare-related bachelor's degree required. Master's degree in nursing or a healthcare-related field preferred.

     

    EXPERIENCE

     

    Five (5) years of management or project management experience required, healthcare experience preferred. Knowledge of operations, logistics, and information management systems.

     

    LICENSURE

     

    Current RN license

     

    SPECIAL SKILLS

     

    Excellent interpersonal, communication, and leadership skills with the ability to exercise creativity and initiative in making recommendations. Ability to work collaboratively and independently with demonstrated good judgment. Expertise in data collection and process improvement techniques. Must be proficient in all Microsoft Office products, dashboards, and hospital systems. Core Professional Requirements Microsoft Office proficiency and strong computer skills (required). Excellent analytical, interpersonal, problem-solving, time management, written, and oral communication skills (required). Change management and process improvement. System-level thinking, operational execution, and policy knowledge Analytical & Operational Skills Data-driven decision-making. Attention to detail and data accuracy. Ability to prioritize and problem-solve in real time. Lean, Six Sigma, or similar process improvement training. Attention to detail and data accuracy. Ability to prioritize and problem-solve in real time. Lean, Six Sigma, or similar process improvement training. Adaptive & Professional Behaviors Adaptability in a dynamic environment.

     

    Numbers & Facts

    LocationNEW HAVEN, Connecticut

    Skills

    • Administrative Skillsunmatched
    • Analysis Skillsunmatched
    • Change Managementunmatched
    • Clinical Nursingunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Data Analysisunmatched
    • Data Collectionunmatched
    • Data Managementunmatched
    • Data Qualityunmatched
    • Detail Orientedunmatched
    • Establish Prioritiesunmatched
    • Financial Reportingunmatched
    • Financial Trend Analysisunmatched
    • Health Information Managementunmatched
    • Healthcareunmatched
    • Hospital Systemsunmatched
    • Information Technology & Information Systemsunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Lean Six Sigmaunmatched
    • Logistics Managementunmatched
    • Maintain Complianceunmatched
    • Metricsunmatched
    • Microsoft Officeunmatched
    • Microsoft Product Familyunmatched
    • Nursingunmatched
    • Operational Auditunmatched
    • Operational Strategyunmatched
    • Patient Careunmatched
    • Performance Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Project/Program Managementunmatched
    • Registered Nurse (RN)unmatched
    • Reporting Dashboardsunmatched
    • Reporting Skillsunmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Trend Analysisunmatched
    • Writing Skillsunmatched

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