Nursing Supervisor - ACT Team

job summary: The ACT Nurse Supervisor provides direct supervision, clinical oversight, training, mentorship, and operational support for nursing staff assigned to nursing staff embedded within the ACT Service Line programs operating within the Certified Community Behavioral Health Clinic (CCBHC) model. This position ensures the delivery of high-quality, person-centered, trauma-informed, and recovery-oriented nursing services to individuals with serious mental illness, co-occurring substance use disorders, and complex health needs in community-based settings. The ACT Nurse Supervisor promotes nursing excellence through staff development, competency management, clinical consultation, regulatory compliance, and collaboration with interdisciplinary treatment teams. While serving primarily in a leadership role, the ACT Nurse Supervisor maintains a modified, reduced client caseload to support continuity of care, provide clinical leadership, and model best practices. The supervisor also provides direct client care, medication administration services, and medication room coverage as needed to ensure uninterrupted service delivery and operational continuity when staffing or program needs require.

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:

1. Clinical Supervision and Nursing Leadership

• Provide direct supervision, mentorship, and oversight to ACT nursing staff assigned to FACT and PACT teams.
• Conduct regular individual supervision sessions, performance coaching, and competency assessments for nursing personnel.
• Monitor nursing practice to ensure adherence to CCBHC standards, ACT fidelity principles, agency policies, and applicable regulatory requirements.
• Promote a culture of recovery-oriented, trauma-informed, and person-centered care.
• Support interdisciplinary team collaboration and integration of nursing services within ACT treatment planning and service delivery.
• Assist the Outpatient Nurse Manager with recruitment, onboarding, orientation, and retention of nursing staff.
• Identify staff development needs and implement individualized training and performance improvement plans.
• Address employee performance concerns in collaboration with the Outpatient Nurse Manager and Human Resources. Track and provide required nurse training (e.g., CPR, documentation).

2. Clinical Operations and Program Oversight

• Ensure adequate nursing coverage for ACT services and coordinate staffing resources to meet program needs.
• Monitor and oversee nursing workflows, documentation practices, medication management processes, and service delivery standards.
• Review and monitor compliance with nursing documentation, assessments, treatment plans, medication administration records, and regulatory requirements.
• Collaborate with ACT Team Leaders, providers, and clinical leadership to ensure coordinated care and continuity of services.
• Assist with quality improvement initiatives, chart reviews, audits, and performance monitoring activities.
• Provide consultation regarding clinical issues, medication concerns, client stability, and crisis management interventions.
• Notify leadership of significant clinical, operational, safety, or compliance concerns requiring additional intervention.

3. Direct Client Care

• Potentially maintain a reduced caseload to support continuity of care while fulfilling supervisory responsibilities.
• Provide direct nursing services including assessments, medication education, health promotion, care coordination, and wellness monitoring.
• Participate in community-based visits, outreach activities, and multidisciplinary treatment planning as clinically indicated.
• Assist with crisis intervention, stabilization efforts, and urgent nursing needs for ACT clients.
• Support transitions of care between inpatient, residential, emergency, and community-based treatment settings.

4. Medication Management and Coverage Responsibilities

• Provide medication room coverage when necessary due to staffing shortages, vacancies, leave coverage, or operational needs.
• Administer medications and injections in accordance with provider orders and organizational policies.
• Oversee medication storage, inventory management, controlled substance accountability, and medication safety practices.
• Monitor and support nursing staff in medication administration and documentation processes.
• Ensure compliance with all applicable medication management and pharmacy-related standards.

5. Staffing and Professional Development

• Coordinate, track, and facilitate required nursing education, competencies, certifications, and annual training requirements.
• Provide ongoing education regarding psychopharmacology, integrated care, behavioral health nursing practices, ACT principles, trauma-informed care, and crisis intervention.
• Support new nurse orientation and preceptorship activities.
• Develop and implement training plans to enhance nursing effectiveness, engagement, and professional growth.
• Serve as a clinical resource for evidence-based nursing practices and emerging behavioral health standards.

6. Administrative and Organizational Responsibilities

• Participate in leadership meetings, interdisciplinary staffing, case consultations, and quality improvement activities.
• Assist with policy development, implementation, and compliance monitoring.
• Support data collection, reporting requirements, accreditation activities, and performance improvement initiatives.
• Serve as acting Nurse Manager during periods of absence as assigned.
• Participate in Administrator-on-Call rotations as scheduled.
• Perform other duties as assigned by the Outpatient Nurse Manager or organizational leadership.

QUALIFICATIONS

EDUCATION:

• Associate of Science in Nursing (ASN) Required
• Bachelors Degree in Nursing (BSN) Preferred

EXPERIENCE:

• 5+ years of active licensure as a Registered Nurse with active working experience.
• 1+ years of community-based, mental/behavioral health experience required, Charge Nurse experience applicable.
• Experience working with clients with mental illness and co-occuring disorders and/or substance abuse preferred.
• 1+ year leadership experience preferred.

PERFORMANCE COMPETENCIES:

• Communication
• Decision Making
• Engagement
• Initiative and Accountability
• Interpersonal
• Learning
• Organizational Alignment
• Quality of Work

KNOWLEDGE/SKILLS/ABILITIES:

• Understanding of mental illness and substance abuse disorders, clinical experience and leadership ability.
• Comprehensive understanding of nursing best practices, patient care and healthcare facility management.
• Familiarity with state and federal healthcare regulations (HIPAA, OSHA)
• Ability to effectively deliver staff training.
• Ability to work independently and collaboratively within interdisciplinary teams.
• Ability to maintain discretion and confidentiality.
• Effective conflict resolution and de-escelation skills.
• Ability to assess and respond to emergency situations quickly and appropriately.
• Excellent verbal and written communication skills.

CERTIFICATIONS/LICENSES:

• Current unrestricted Registered Nurse (RN) license in the state of Oklahoma.
• Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office.
• Must posess current/active American Heart Association (AHA) Basic Life Support (BLS) Certificate or completion of FCS -approved CPR and/or First-Aid Certification.

SAFETY SENSITIVE JOB CLASSIFICATION:

This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

ADDITIONAL INFORMATION:

• Completion of FCS-approved Therapeutic Options (TO), seclusion/restraints, and any other required training for CCC Nursing Staff within 90-days of hire.
• Participation and successful completion of formal Leadership Training for Frontline Managers/Supervisors through FCS.