This position is located in Norman area.
ELIGIBLE FOR A $5,000.00 SIGN ON BONUS!
JOB SUMMARY: The Nurse Supervisor is responsible for supporting the manager in day-to-day operations of the nursing staff at a 24-hour Behavioral Health Crisis Center operating under the CCBHC model. This role ensures the delivery of high-quality, trauma-informed, and person-centered care to individuals experiencing mental health or substance use crises.
POSITION SPECIFIC DUTIES & RESPONSIBILITIES:
- Ensure adequate nursing coverage and supervision on all shifts.
- Provide direct nursing care on the unit as needed.
- Ensure all services follow established protocols.
- Monitor and improve workflow for safety and efficiency.
- Maintain a daily presence to observe, assess, and adjust staff and client interactions.
- Monitor environmental factors that may impact client care.
- Notify program leadership of issues requiring higher-level management or security intervention.
- Motivate staff for positive, and high-performance customer service.
- Develop staff skills in stress management, communication, and interventions.
- Identify and address potential personnel issues in collaboration with Nurse Manager.
- Track and provide required nurse training (e.g., CPR, Restraint).
- Collaborate with leadership to enforce policies and procedures.
- Provide clinical consultation and crisis intervention.
- Oversee the clinical nursing student program.
- Serve as interim Nurse Manager when needed.
- Act as Administrator on Call as scheduled.
- Assist Nurse Manager with additional duties as assigned.
QUALIFICATIONS
EDUCATION:
- Associate of Science in Nursing (ASN) Required
- Bachelors Degree in Nursing (BSN) Preferred
EXPERIENCE:
- 5+ years of active licensure as a Registered Nurse with active working experience.
- 1+ years of supervisory experience required, Charge Nurse experience applicable.
- Experience working with clients with mental illness and co-occurring disorders and/or substance abuse preferred.
PERFORMANCE COMPETENCIES:
- Communication
- Decision Making
- Engagement
- Initiative and Accountability
- Interpersonal
- Learning
- Organizational Alignment
- Quality of Work
KNOWLEDGE/SKILLS/ABILITIES:
- Understanding of mental illness and substance abuse disorders, clinical experience and leadership ability.
- Comprehensive understanding of nursing best practices, patient care and healthcare facility management.
- Familiarity with state and federal healthcare regulations (HIPAA, OSHA)
- Ability to effectively deliver staff training.
- Ability to work independently and collaboratively within interdisciplinary teams.
- Ability to maintain discretion and confidentiality.
- Effective conflict resolution and de-escalation skills.
- Ability to assess and respond to emergency situations quickly and appropriately.
- Excellent verbal and written communication skills.
CERTIFICATIONS/LICENSES:
- Must be a licensed Registered Nurse in the State of Oklahoma
- Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office.
- Must posse current/active American Heart Association (AHA) Basic Life Support (BLS) Certificate or completion of FCS -approved CPR and/or First-Aid Certification.
SAFETY SENSITIVE JOB CLASSIFICATION:
This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.
ADDITIONAL INFORMATION:
- Completion of FCS-approved Therapeutic Options (TO), seclusion/restraints, and any other required training for CCC Nursing Staff within 90-days of hire.
- Participation and successful completion of formal Leadership Training for Frontline Managers/Supervisors through FCS.