OB Access & Patient Flow Spec - Full Time Night Shift

Department

Delivery Room

Job Summary

Coordinates and manages the pre-arrival and arrival of obstetrical patients for inductions, procedures, Obstetrics Emergency Care Center (OBECC) visits, and testing appointments. Serves as the primary liaison between nursing staff, security, registration, and the patient to ensure accurate, timely, and efficient patient access and movement throughout the continuum of obstetrical care.

Position is full-time night shift, 36hrs per week, 12hr shifts from 6pm-6:30am.

Required Qualifications

• Require basic working knowledge of commonly used computer applications.

Preferred Qualifications

• Prefer a minimum of two (2) years of experience in a healthcare, scheduling, patient access, or customer service environment, including understanding of customer service role.
• Prefer knowledge of medical terminology and OB procedures.
• Prefer the ability to work with and effectively communicate (both verbally and written) with a diverse work force in all levels of the organization, including patients, nursing and ancillary departments.
• Prefer strong problem-solving skills with the ability to manage complex scheduling scenarios and resolve workflow issues.
• Prefer strong organizational skills and the ability to manage multiple priorities in a fast-paced environment, with flexibility for weekend, holiday, and other shift work as scheduled.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Employment Screening Requirements

As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/