IDR is seeking a OCM Training Specialist – Integrated Eligibility to join one of our top clients for an opportunity in Jackson, Mississippi. In this role, you will deliver engaging, instructor-led training to support end-user adoption during a large-scale integrated eligibility system implementation. You’ll partner with project leadership and program teams to ensure training is consistent, effective, and aligned to Health & Human Services business processes.
Position Overview for the OCM Training Specialist – Integrated Eligibility:
- Deliver instructor-led, in-person training sessions for state agency end users and stakeholders
- Learn the integrated eligibility system and associated business processes to effectively teach established curriculum
- Facilitate training related to integrated eligibility and Health & Human Services/public benefits programs
- Lead classroom discussions, address participant questions, and reinforce understanding of system functionality and program concepts
- Collaborate with OCM, training, functional, and program teams to support a successful rollout and user adoption
Requirements for the OCM Training Specialist – Integrated Eligibility:
- 3+ years of professional experience delivering instructor-led training, classroom training, or client-facing facilitated sessions
- Experience or knowledge in Integrated Eligibility, Health & Human Services, or public benefits programs
- Familiarity with one or more program areas such as SNAP, TANF, Child Care programs, or Appeals & Hearings
- Working understanding of Organizational Change Management (OCM) concepts related to training, adoption, and change support
- Strong presentation, communication, and group facilitation skills with the ability to explain complex topics to varied audiences
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.