Off Campus Non-Profit Student Employee-Program Staff FALL WORK STUDY ONLY

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Job Summary

Must be eligible for Work Study Fall 2026. This is a position with an off campus agency. There are several available positions within this agency.

Safe Places Program Staff: Safe Places program staff work under the direct supervision of the Site Director and Safe Places Director and will be responsible for providing an appropriately safe, caring, and enriching environment for the children enrolled in the Safe Places programs. Counselors are responsible for conducting themselves appropriately, setting an example for children, parents, and coworkers by reflecting core values of caring, honesty, respect, and responsibility. Scheduled shifts are weekday evenings from 4:00pm-7:30pm

Kids Zone Staff: The Kids Zone Staff ensures a safe, engaging, and enriching environment for children and youth participating in the Kids Zone program. This role includes planning and leading age-appropriate activities, maintaining a clean and organized space, and ensuring all agency policies and procedures are followed to protect the safety and well-being of all participants.

Member Experience Associate: The Member Experience Associate reports to the Membership Director. This position is available to be scheduled with shifts starting as early as 5:30am and ending as late as 9:00pm. Weekend shifts are also available.

Responsibilities*

Safe Places Program Staff:

• Ensures the safety and engagement of children in the program.
• Provide homework and encourage academic progress.
• Follows program lesson plans and implementation plans developmentally appropriately, meeting the participants' physical, social, emotional, and intellectual needs.
• Provides careful, attentive supervision, and alert.
• Serves as a positive role model, demonstrates professional behavior and understand positive youth development approaches to the academic and social development of youth.
• Facilitates a program environment that invites exploration, promotes positive play, and welcomes children.
• Promotes a team concept through a positive approach to supervision, communication, and interactions with others. Maintains on-going communication with supervisor.
• Maintains accurate records for attendance and meal counts.
• Serves and ensures program participants receive proper snacks and meals
• Utilizes C.A.T.C.H curriculum in programming and activities
• Demonstrates a working knowledge of agency's mission, purpose and goals, Safe Places policies and agency's standards; ensures the program meets the highest standards of excellence.
• Attend staff meetings and trainings as required
• Assists in clean-up duties as needed to ensure our program area is safe and clean for the program participants
• Comply with all emergency procedures appropriate to the site and in conformity with procedures adopted by emergency service authorities to ensure the safety of the children and staff
• Maintain all supplies, equipment, and materials; inform the Site Director when new/additional supplies are needed
• Adhere to policies related to boundaries with children.
• Attend required abuse risk management training.
• Adhere to procedures related to managing high-risk activities and supervising children.
• Report suspicious or inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
• Other duties as assigned

Kids Zone Staff:

• Ensure the safety and well-being of all children in the Kids Zone at all times.
• Maintain active supervision and presence throughout the space.
• Follow all agency child protection policies, including proper check-in/check-out procedures and only releasing children to authorized adults.
• Create and implement daily schedules of structured and free-play activities.
• Lead games, crafts, storytelling, and other interactive programming.
• Foster a welcoming and inclusive environment for all children.
• Verify agency memberships and check in participants using the designated system.
• Maintain accurate attendance and sign-in/out records.
• Communicate effectively with parents and guardians.
• Emergency Preparedness - Be knowledgeable of and follow all emergency procedures.
• Respond calmly and appropriately to incidents and emergencies.
• Clean and sanitize toys, equipment, and surfaces regularly.
• Maintain a tidy and organized environment throughout the shift.
• Adhere to policies related to boundaries with children.
• Attend required abuse risk management training.
• Report suspicious and inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Ensure unused rooms and closets remain locked; routinely monitor high-risk locations (locker-rooms and bathrooms), etc.
• Ensure children are properly signed in and signed out, ensure only authorized adults are allowed in the facility, etc.
• Must be able to bend, crawl, climb, and move without limitations
• Must be able to push, pull, or lift a minimum of 15lbs
• Must be able stand or sit for extended periods of time

Membership Experience Associate:

• Engage people in ways that:

• Welcome: Smile, greet people by name, introduce yourself

• Connect: Ask questions, share stories, introduce people to other staff and members

• Support: Affirm and encourage staff and members

• Invite: Share opportunities to get involved and give back to the community

• Welcome, greet, and check in all members and guests and acknowledge those exiting the facility. Receive telephone calls and provide membership and program information to callers.

• Be Knowledgeable and communicate with members and guests regarding program information, membership policies and procedures, and building schedules.

• Process new and renewal membership payments, register members and participants for all classes and programs, and update member information.

• Monitor the behavior of members and guests to ensure their safety; communicate with emergency dispatchers during an emergency and provide first aid as requested.

• At all times, model, reinforce, and abide by the agency's core values of Caring, Honesty, Respect, and Responsibility and the agency's Code of Conduct.

• Maintain strict confidentiality of all membership information.

• Perform daily closeout and a cash balance of money received during the shift, and balance the cash drawer.

• Monitor the coffee station, and prepare and serve coffee as needed.

• Keep the membership area and lobby area organized, clean, and functional.

• Participate as requested with the annual Partner with Youth Campaign

• Attending all staff meetings and training as required

• Flexible availability per agreement upon hire

• Adheres to all agency policies (including the appearance policy), procedures, rules, regulations, and best practices.

• Adhere to policies related to boundaries with children.

• Attend required abuse risk management training.

• Report suspicious and inappropriate behaviors and policy violations.

• Follow mandated abuse reporting requirements.

• Adhere to job-specific abuse risk management responsibilities.

• Other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Required Qualifications*

• Must be eligible for Work Study Fall 2026.
• Valid Michigan's Driver's License.
• Successfully pass a background screening.
• Must be eligible for Work Study for Fall 2026.
• Skills and Abilities: Ability to make sound decisions and follow all risk management protocols.
• Education/Certifications: This position is designed for undergraduate students interested in pursuing a career in museums.
• Kid Zone Staff additional requirement: CPR, AED, and First Aid (must be obtained within 30 days of hire)
• For Member Experience Associate: A desire to undertake efforts to connect with others, show responsibility, engage effectively with others, and care about our cause. Be proficient with technology, including Word, Excel, and Membership software.

Desired Qualifications*

Safe Places Program Staff:

• Work effectively under stress
• Work under specific instructions
• Make decisions and judgments
• Work well with people
• Speak clearly
• Read, write, and speak fluent English
• Bend/scoop twist
• Use light cleaning chemicals
• Lift over 25lbs

Kids Zone Staff:

• Strong interpersonal skills and communication skills
• Ability to engage children in positive and developmentally appropriate manner
• Ability work effectively under stress and make sound decisions

Member Experience Associate:

• Work effectively under stress
• Make good decisions and judgments
• Work well with people in ways that promote our cause
• Engage people in cause-driven way-welcome, connect, support, invite
• Operate powered equipment
• Proficient in operating a computer
• Speak clearly. Speak fluent English
• Read & write English
• Stand/Sit/Walk
• Bend/stoop/twist/push/pull
• Use cleaning chemicals
• Lift over 25lbs
• See clearly
• Work in air-conditioned and non-air conditioned area
• Work in areas with noise level over 50 decibels

Modes of Work

Onsite

The work requires, or the supervisor approves a fully onsite presence. Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Temp job openings are posted for a minimum of three calendar days. The review and selection process may begin as early as the fourth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.