Office Administrator (Mental & Behavioral Health Clinic)

The Wilkinson Firm

Greenville, North Carolina

JOB DETAILS
SKILLS
Administrative Skills, Behavioral Health, Calendar Management, Clinical Support, Communication Skills, Interpersonal Skills, Leadership, Onboarding, Organizational Skills, Outpatient Care, Psychiatry and Mental Health, Schedule Development, Telephone Skills
LOCATION
Greenville, North Carolina
POSTED
30+ days ago

POSITION: Office Administrator — Full-Time
LOCATION: Kinston, NC Clinic (posted in Greenville area for wider reach)
PAY RANGE: $18.00 – $20.00 per hour
EMPLOYMENT TYPE: Full-Time (On-Site, Monday–Friday)

ABOUT THE ROLE

Dixon Social Interactive Services (DSIS) is seeking a reliable and highly organized Office Administrator to support daily front-office operations at our Kinston outpatient clinic. This person will be the first point of contact for staff, clients, and partners—setting the tone for professionalism, care, and efficiency at the site.

We are looking for someone who takes ownership, communicates clearly, and keeps things running smoothly without needing to be micromanaged.

KEY RESPONSIBILITIES

  • Greet visitors, clients, and staff with warmth and professionalism

  • Answer phones, route messages, and maintain front desk flow

  • Manage scheduling, appointment logs, and basic intake coordination

  • Maintain cleanliness and order of waiting area and administrative spaces

  • Track office supplies, vendor requests, and facility needs

  • Provide administrative support to Clinical Managers and Site Leadership

  • Assist with filing, onboarding packets, and document organization as needed

  • Communicate clearly with leadership about site needs or operational gaps

WHO THIS ROLE IS FOR

This role is ideal for someone who:

  • Shows up on time and sets the standard for professionalism

  • Can maintain a calm, welcoming environment even on busy days

  • Understands how to manage priorities and keep a clinic organized

  • Wants to grow in a behavioral health setting and become a key part of a mission-driven team

REQUIREMENTS

  • Prior office, front desk, or administrative experience preferred (healthcare or behavioral health setting is a plus, but not required)

  • Strong communication and people skills

  • Comfortable with phones, email, and basic computer systems

  • Able to maintain confidentiality and handle sensitive information professionally

  • Reliable transportation and consistent attendance are a must

COMPENSATION & GROWTH

  • $18–$20/hour depending on experience

  • Consistent weekday schedule, full-time hours

  • Opportunity to grow into higher administrative or coordinator roles within DSIS

About the Company

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The Wilkinson Firm