Office Assistant 2 - Animal Services

About the Position

This position is based in the Animal Services administrative office within the Public Works Customer Service Center and plays a vital role in supporting both the public and Animal Services operations.

As a member of a small, collaborative team, you'll provide exceptional customer service to community members while delivering administrative support that helps keep the program running smoothly. Responsibilities include processing animal licenses, maintaining case records, tracking and analyzing case outcome data, assisting customers with licensing and citation inquiries, providing dispatch coverage as needed, and supporting a variety of daily operational functions.

The ideal candidate is organized, detail-oriented, adaptable, and enjoys working in a fast-paced environment where excellent customer service, teamwork, and accuracy are essential.

About the Division

The General Services Division is comprised of Fleet Services and Animal Services. Fleet Services is responsible for providing a modern, well-equipped vehicle and equipment fleet that is maintained and utilized at the lowest reasonable cost while minimizing environmental impacts. Fleet and General Services Fund is associated with procurement, maintenance, operation, and replacement of fleet assets and are charged directly to the user department through rental rates. Fleet Services provide vehicles, equipment, maintenance services and fuel to County departments and several Federal, State and local partner agencies. Animal services seeks to ensure public and animal health, safety, and quality of life within the community and works to bring about and to maintain an environment in which people and animals can live harmoniously.

Schedule:Monday/Tuesday/Friday (6.5-hour shifts) 9:00am – 4:00pm with a 30-minute lunch.

*Subject to change seasonally depending on summer Officer patrols, fire seasons, and recognized holidays.

*This is an AFSCME represented position*

*This position is budgeted for a maximum of 1,040 hours during the fiscal year. *

Training:

• Equivalent to the completion of the twelfth grade.

Experience:

• Two years of responsible clerical and office assistance experience

Preferred Experiences:

• Experience in the following programs are preferred: Microsoft Suite (including Teams, Excel), Adobe Pro. 
• Program use desired: RLID, GIS, PetTrack, and Qless.

Office Assistant 1/2

Selection Process

Equal Employment Opportunity 

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

Strategic Plan 

In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

Veteran Preference Information