Office Assistant and Maintenance Coordinator
Location: Mint Hill, NC
Work arrangement: On-site, hybrid, or fully remote arrangements considered
Job type: Temp-to-hire
Proposed pay: $18–$23 per hour, depending on experience and subject to final approval
About the role
A growing property management and commercial maintenance company is looking for an organized, dependable person to assist its Property Manager. This is a great opportunity to start a career in property management if you enjoy a fast-paced environment, like keeping multiple tasks moving at once, and follow through on details.
Your main focus will be coordinating maintenance requests from the first call through completion. You’ll work with the Property Manager, technicians, vendors, and customers to get jobs scheduled, keep people informed, and make sure each request gets resolved. As you learn the business, you’ll have the opportunity to assist with leasing and other property management
responsibilities.
What you’ll do
- Receive maintenance requests and enter and track work orders in Buildium.
- Schedule technicians and vendors, and confirm assignment details.
- Request estimates and help arrange specialized services with management approval as
needed.
- Follow up on open work orders, flag delays, and keep customers and the Property
Manager updated.
- Confirm that work is complete and collect photos, invoices, and other job records.
- Bring urgent issues and decisions requiring approval to the Property Manager.
- Provide day-to-day administrative support and assist with leasing and other property
management tasks as you gain experience.
What we’re looking for
- Strong organization, attention to detail, and the ability to follow through on assignments.
- Comfort juggling multiple requests and adjusting priorities as new issues come in.
- Clear written and verbal communication and a professional approach to customer service.
- Comfort using computers and learning new software.
- A willingness to ask questions, take initiative, and learn how property maintenance is
coordinated.
- Previous office or administrative support experience is preferred. Customer service
experience involving scheduling, record keeping, or follow-up is also helpful.
- Comfortable using Microsoft Office, including Outlook, Word, and Excel, and willing to
learn Buildium and other tools used to track work orders.
- Experience with work orders, vendor scheduling, or property management is a plus.
Opportunity to grow
You can start without prior property management experience. You’ll learn the business by
working directly with the Property Manager and take on more responsibility as your skills
develop. The position begins on a temp-to-hire basis, with the potential for a permanent offer.
Schedule and work arrangements will be discussed during the interview.