OFFICE ASSISTANT III (SR-10) [multiple vacancies]

OFFICE ASSISTANT III (SR-10) [multiple vacancies]

Salary

$3,471.00 Monthly

Location

Oahu, HI

Job Type

Full-Time Permanent

Job Number

092267

Department

Various Departments

Opening Date

10/28/2026

Closing Date

11/3/2026 11:59 PM Hawaii

• Description
• Benefits
• Questions

Position Information

Help customers resolve overdue bills and keep their water accounts on track.

The City and County of Honolulu is seeking motivated and reliable individuals with clerical experience to fill multiple Office Assistant III positions in the following departments:

• There is one (1) vacancy with the Department of Design and Construction, Mechanical/Electrical Division, Administration Branch.
• There is one (1) vacancy with the Department of Environmental Services, Refuse Collection & Disposal Division.
• There is one (1) vacancy with the Department of Facility Maintenance, Road Maintenance Division, Administration Branch.
• There is one (1) vacancy with the Department of Planning and Permitting, Site Development Division.

What You Will Do

• Independently review, evaluate, and process complex forms, records, and documents to ensure accuracy and compliance with established requirements.
• Research information from paper and electronic records, organize findings, and prepare clear summaries and reports.
• Create, edit, and manage documents using word processing and other office software.
• Provide information to staff and the public by explaining policies, procedures, and requirements clearly and professionally.
• May guide, train, and review the work of clerical staff to support efficient office operations.
• Other duties as assigned for the position.

Enjoy excellent employment benefits, including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the "Benefits" tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.

Apply today and explore opportunities for growth, stability, and advancement!

Additional Job Information

HIRING PROCESS:

• Interviews will be held on December 1, 2026.
• Interviews for the Department of Design and Construction and the Department of Facility Maintenance will be held at a different date.
• A conditional job offer will be made after all interviews have concluded.
• Additional interviews for future vacancies may be scheduled by the individual hiring departments as vacancies occur.

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:

• use a valid e-mail account;
• verify your e-mail address is entered correctly on your GovernmentJobs account;
• are subscribed to email notices;
• check your spam folders; and
• add infoneogov@honolulu.gov and info@governmentjobs.com to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

Minimum Qualification Requirements

At the time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

EDUCATION REQUIREMENT

Substantially equivalent to graduation from high school. Responsible work experience demonstrating the ability to perform the essential functions of the job may substitute for education.

EXPERIENCE REQUIREMENT

Two (2) years of clerical experience.

Competencies and Skills Needed

• Knowledge of office practices and procedures
• Knowledge of correct English grammar, spelling, and word usage
• Knowledge of filing methods and systems
• Ability to keep records, summarize and analyze materials, and prepare reports
• Ability to operate standard office machines and equipment
• Ability to give and follow oral and written instructions
• Ability to deal with others in an effective and tactful manner

SUBSTITUTION

Business school or college-level credits from an accredited college or university will substitute for experience on a month-for-month basis for the required clerical experience.

Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

LICENSE REQUIREMENT

Possession of an appropriate valid drivers license (type 3/automobile), as required depending on the specific vacancy.

Examination Process

If you qualify for the position, your name will be considered for the current vacancy/vacancies and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.

What are the benefits of being a City Employee?

• • Vacation: Employees may earn up to 21 days per year.
• • Sick Leave: Employees may earn up to 21 days per year.
• • Holidays: 13 days a year; 14 days during election years.
• • Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
• • Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
• • Group Life Insurance: No cost for eligible employees.
• • Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.
• • Retirement Plan: The Employees Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
• • Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
• • Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
• • Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
• • Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
• • Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

To view additional information, please visit our Benefits of City Employment page.

• All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.

01

APPLICATION GUIDELINES & INSTRUCTIONS

When applying for this position, please thoroughly complete the Education, Work Experience, and Supplemental Question sections of your application. The information provided in these sections, particularly the job-specific Supplemental Questions, will be used to determine whether you meet the qualification requirements for the job and your final score. Failure to provide detailed and complete information or submit any required documentation may result in your application being rejected or you receiving a lower score.

Please do not submit resumes in place of completing any of these sections.

List each work experience separately, do not combine jobs. For example, if youve held more than one position or job level(s) for the same employer, they should be listed and described separately so that the resulting changes in your duties and responsibilities are accurately reflected. If any part of your experience is unclear, you may be asked to provide a copy of your official job/position description (PD).

In general (unless otherwise specified on the job posting), the following criteria is utilized for evaluation of the Minimum Qualification Requirements:

• Substitute, temporary assignment, internship or volunteer experience requires an official letter of verification from your supervisor and/or Human Resources department. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.

• Concurrent or overlapping experiences and/or education will NOT be double credited.

• Professional experience refers to work that generally involves independent critical thinking, solving complex, non-routine problems, preparing reports, and interpreting and applying technical information.

• Most work experience as an intern will NOT be creditable as equivalent to professional experience.

• Calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated. Hours worked in excess of 40 hours/week will not be extra credited.

• Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience.

• Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, NOT one and a half years.

• All requirements for the position must be met at the time of application or by the closing date of the recruitment.

Possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.

Any information you submit is subject to verification. Supporting documents must be either electronically attached to your application or submitted to our office at: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Documents should be identified by job title and recruitment number.

If you previously submitted education documents (e.g., transcripts, diploma, etc.) to our office, for most cases you are not required to resubmit them. Supporting documents with an expiration period (e.g., drivers license, Department of Transportation medical certificate, etc.) will need to be submitted with each application to verify possession of a current license or certificate at the time specified on the job posting.

• I certify that I have read and understand the above statements.

02

EXPERIENCE REQUIREMENT

Two years of full-time (equivalent to 40 hours per week) clerical experience.

When calculating the amount of full-time clerical experience you have that is less than 40 hours per week, you must prorate the time.

Example:

a) Twelve months of experience at 20 hours/week is equal to 6 months of full time experience.

b) Twelve months of experience at 10 hours/week is equal to 3 months of full time experience.

c) 6 months of experience at 30 hours/week is equal to 4.5 months of full time experience.

Do you meet this experience requirement?

• I have two (2) years of full-time clerical experience.
• I have one (1) year of full-time clerical experience.
• I have no full-time clerical experience.

03

SUBSTITUTION

1. Business school or college-level credits from an accredited college or university will substitute for experience on a month-for-month basis for the required clerical experience.

2. A Bachelors degree from an accredited college or university will substitute for ALL of the required clerical experience.

Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

Will you be using a substitution for the required clerical experience? If so, please indicate the following:

• The name of the college/university you attended,

• The location of the college/university,

• The specific degree and major area of study you completed.

If you are not using a substitution, indicate "N/A".

04

CLERICAL EXPERIENCE

Of the positions listed in the Work Experience section, identify which position you held where you performed clerical / office support work.

If you have more than one position, clearly separate each entry.

Required Information:

A. Employer NameB. Job TitleC. Examples of specific clerical / office support work you were responsible for.

If you have no experience, indicate "N/A".

05

If you qualify for Office Assistant III you will be placed on an eligible list where your application may be referred to hiring department(s) for future vacancies based on your selection below. Please select the City department(s) that you are interested in seeking employment (check all that apply).

• Im interested in employment with all City departments that have Office Assistant II vacancies.
• Department of Budget and Fiscal Services
• Department of Community Services
• Department of the Corporation Counsel
• Department of Customer Services (includes positions at the Satellite City Halls and Motor Vehicle Services Division)
• Department of Design and Construction
• Department of Emergency Management
• Department of Enterprise Services
• Department of Environmental Services
• Department of Facility Maintenance
• Department of Human Resources
• Department of Information Technology
• Department of Land Management
• Department of the Medical Examiner
• Department of Parks and Recreation
• Department of Planning and Permitting
• Department of the Prosecuting Attorney
• Department of Transportation Services
• Honolulu Board of Water Supply
• Honolulu Emergency Services Department
• Honolulu Fire Department
• Honolulu Liquor Commission
• Honolulu Ocean Safety Department
• Honolulu Police Department
• Office of the City Clerk
• Royal Hawaiian Band

Required Question

Employer City and County of Honolulu

Address 650 South King Street, 10th Floor

Honolulu, Hawaii, 96813

Phone (808) 768-8536

Website https://www.honolulu.gov/dhr/