Office Clerk

Office Clerk position supporting the FL-DCF Office of Licensing in Fort Pierce, FL. This is a contract/temporary role (no benefits including PTO/paid holidays) requiring professional attire. Bi-lingual English/Spanish (written and verbal) is highly desired.

.

• Email Daily Muster to Patricia
• Process Administrative Fine FedEx shipments
• Maintain weekly/biweekly logs
• Record monthly travel updates/log
• Update Work Force system (director change, email change, etc.)
• Assist Specialist & Supervisor with Clearing House BGS lookups
• Prepare HHS Summary Report (due 1st of every month)
• Prepare Law Enforcement inquiry reports for Family/Daycare information
• Screen and transfer calls
• Maintain documents and log system on Share Drive
• Monitor voicemail and emails throughout the day
• Handle complaint intake
• Prioritize work assignments as required
• Prepare interview packets; schedule meeting rooms
• Manage provider training certificates, register lists, and meeting minutes as assigned by Supervisor

.

• Professional business office experience - 2 years
• Microsoft Office (Outlook, Excel) experience - 2 years
• Travel management experience - 1 year
• Report and correspondence preparation experience - 1 year
• Meeting scheduling and minute-taking experience - 1 year
• Call answering/transferring experience - 6 months
• FedEx experience - 6 months

.

• General office procedures and practices
• Correct grammar usage
• Basic arithmetic and calculations
• Report and correspondence preparation
• Planning, organizing, and coordinating work activities
• Developing and implementing office procedures
• Reviewing data for accuracy and completeness
• Effective communication and interpersonal relations
• Excellent organizational and time management skills
• Work Force systems experience (desired)
• AHCA Clearinghouse experience (desired)