Job Summary We are seeking an Office Manager/Admissions/Intake Specialist to join our team. In this role, you will handle day-to-day tasks such as managing intake calls, conducting assessments, coordinating with insurance companies, and maintaining accurate records, as well as Office Management responsibilities. The role involves providing exceptional customer service, facilitating the admission process, and ensuring clients receive the necessary support as they begin their treatment journey. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Manage intake calls and conducting assessments
Coordinate with insurance companies
Conducts new client orientation and admissions
Instructs new clients in completing new admission packet
Assists clients when not in group or individual sessions
Assists in medical record maintenance and ensures set-up of new admission packets
Shares pertinent information to teams as obtained from clients and families
Ensures a professional atmosphere at all times
Qualifications
High school diploma/GED required
Previous experience in a healthcare or mental health setting preferred
Admissions/Case Management/Clinical experience a plus
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Excellent interpersonal and empathetic skills
Excellent verbal and written communication skills
Numbers & Facts
Location
Philadelphia, PA
Job Type
Full-time
Skills
Case Managementunmatched
Clinical Medicineunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Establish Prioritiesunmatched
Health Insuranceunmatched
Healthcareunmatched
High School Diplomaunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Medical Recordsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Multitaskingunmatched
Office Managementunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Procedure Implementationunmatched
Psychiatry and Mental Healthunmatched
Record Keepingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
Writing Skillsunmatched
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