The Office Manager will oversee a small team of 1-5 employees, reporting directly to the Operations Manager. This role focuses primarily on staff management and support alongside handling essential administrative tasks to ensure smooth office operations.
Responsibilities
Answer inbound calls, gather customer information, and understand their HVAC service needs
Schedule service appointments and dispatch technicians efficiently
Relay job details clearly to service techniicans
handle customer communications and follow-ups
Manage invoicing, accounts receivable, and basic recordkeeping
Support overall office operations and dispatch coordination
Preferred Qualifications
5+ years experience in office administration
Experience with Service titian or Housecall pro
Strong office management and scheduling skills
Excellent communication and organizational abilities
Effective problem-solving and time management skills
Customer service experience
Numbers & Facts
Location
Delray Beach, FL
Skills
Accounts Receivable Managementunmatched
Administrative Skillsunmatched
Billingunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Maintenance - HVACunmatched
Maintenance Servicesunmatched
Office Managementunmatched
Operational Supportunmatched
Operations Managementunmatched
Organizational Skillsunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Schedule Developmentunmatched
Telephone Skillsunmatched
Time Managementunmatched
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