A private dental practice is looking for an experienced, organized, and people-first Office Manager to lead the front office and support its team in delivering an outstanding patient experience. If you thrive on keeping a busy office running smoothly — from finances and scheduling to team leadership — we'd love to hear from you.
What You'll Do
Lead the Team
Supervise, train, and coach front office and administrative team
Coordinate hiring, onboarding, and performance reviews
Run daily huddles and contribute to weekly team meetings
Communicate practice goals, values, and expectations clearly and consistently
Coordinate vacation schedules, sick-day coverage, and time-off requests
Manage the Front Office
Oversee scheduling to keep the calendar full and appointments running efficiently
Ensure phones are answered promptly and patients are greeted warmly
Keep patient records, financial agreements, and treatment notes accurate and up to date
Troubleshoot day-to-day IT and phone/security system issues
Handle Financials
Manage daily deposits, petty cash, and financial reconciliation
Oversee insurance claims submission, follow-up, and AR health
Process invoices and monthly statements
Track collections and manage outstanding patient balances
Support Compliance & Operations
Ensure the practice stays current on HIPAA, OSHA, and licensure requirements
Coordinate marketing projects and manage practice communications
Order supplies, manage vendor relationships, and support equipment maintenance
Handle month-end and year-end reporting
What We're Looking For
Prior experience in office management, ideally in a dental or medical setting
Strong organizational skills and comfort juggling multiple priorities
Confidence with basic financial tasks (deposits, invoicing, payroll support)
A warm, professional communication style with patients and team members alike
A team-first mindset — you believe Together Everyone Achieves More
Why Join Us
This is a hands-on leadership role at the center of our practice. You'll work closely with our doctor and team to keep operations running smoothly while helping shape a positive, patient-focused culture.
Numbers & Facts
Location
Madison, WI
Skills
Accounts Receivableunmatched
Administrative Skillsunmatched
Billingunmatched
Coachingunmatched
Equipment Maintenance/Repairunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Identify Issuesunmatched
Insurance Claimsunmatched
Leadershipunmatched
Marketingunmatched
Medical Recordsunmatched
Medicineunmatched
Multitaskingunmatched
OSHAunmatched
Office Managementunmatched
Onboardingunmatched
Operational Supportunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
Performance Reviewsunmatched
Project/Program Coordinationunmatched
Reconciliationunmatched
Record Keepingunmatched
Supplier Relationship Management (SRM)unmatched
Team Lead/Managerunmatched
Telephone Skillsunmatched
Vendor/Supplier Relationsunmatched
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