Office Operations & Culture Coordinator

KRESS Employment Screening is a Houston-based background screening company that helps employers make safe, informed hiring decisions. We're a close-knit team that works hard, takes our responsibilities seriously, and makes a point of celebrating each other.

About the role

This role has three parts, and you'll switch between them throughout the week. You'll be the heart of our office culture, a precise and dependable part of our billing process, and the first voice many people hear when they call KRESS.

What you'll own

Culture and celebrations

• Build our annual celebration calendar each January, covering holidays, company milestones, and events like the Super Bowl, Easter, Thanksgiving, and year-end.
  
• Come up with creative, on-budget ideas for each event, then plan and carry them out.
  
• Design and assemble gift baskets for employees and clients.
  
• Create invitations, signage, cards, and other materials with a clean, polished eye for design.
  
• Find and manage vendors for printing, catering, gifts, and supplies.
  
• Support our employee recognition program.
  

Billing and accounts receivable

• Prepare invoices, upload them into QuickBooks Online, and send them to clients on schedule each month.
  
• Track incoming payments and follow up on past-due accounts by email and phone.
  
• Place accounts on hold when they fall past due under company policy, and restore them once they're paid.
  
• Keep clear, up-to-date notes on every client account you follow up with.
  

Accounts payable and payments

• Enter vendor bills and expenses into QuickBooks Online accurately, with the correct coding and supporting documents attached.
  
• Process payments we receive and prepare bank deposits.
  

Front office

• Answer and route incoming calls with a warm, professional manner.
  
• Sort incoming mail and get it to the right teams.
  
• Keep the office and shared spaces clean, organized, and welcoming.
  
• Track supply levels, ask the team what they need and prefer, and place orders before anything runs out.
  

Projects

• Take a project that starts as one sentence ("find us a better printing vendor") and carry it to completion. That means thinking ahead to what's actually needed, not only what was asked.
  

Requirements

Experience and qualifications

Required

• 2+ years in office administration, bookkeeping, billing, accounts receivable or payable, or a similar role.
  
• Hands-on experience entering invoices or expenses in accounting software.
  
• Working comfort with Excel or Google Sheets.
  
• Strong spoken and written communication skills.
  
• Ability to work on site in our Houston office every day.
  

Preferred

• QuickBooks Online experience.
  
• Collections or past-due follow-up experience.
  
• Design tools such as Canva or Adobe Express.
  
• Event, party, or celebration planning experience.
  

We'll train you on: QuickBooks Online (including certification training).

Benefits

What we offer

• 401(k) plan with 100% company matching up to 6%.
  
• More than 10 paid holidays.
  
• Generous paid time off.
  
• Medical compensation plan.