OFFICE & PRINT SERVICES COORDINATOR (2nd Shift)

Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Office & Print Services Coordinator (2^nd shift) to provide workflow oversight, team support, and hands-on service delivery across office and print services functions. This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring others, and takes pride in delivering exceptional customer service.

What You'll Do:

As the Office & Print Services Coordinator, you will play a key role in ensuring efficient daily operations while supporting attorneys, staff, and clients with a variety of office and print services needs.

Key Responsibilities:

• Monitor daily workflow across Office and Print Services functions.
• Prioritize and assign work to ensure timely completion of requests.
• Serve as the first point of escalation for service-related issues.
• Respond promptly to requests for assistance and information.
• Build and maintain strong relationships with attorneys and staff.
• Train, onboard, and mentor team members to support ongoing development.
• Ensure adherence to established service standards and procedures.
• Identify opportunities for process improvements and operational efficiencies.
• Track service performance metrics and workload trends.
• Support team scheduling, coverage planning, and coordination.
• Coordinate with external print vendors and suppliers.
• Manage office supply inventory and coordinate replenishment orders.
• Provide mail, delivery, distribution, and general office services support.
• Assist with print production and related services as needed.
• Perform other duties as assigned.

What We're Looking For:

Required Qualifications

• High school diploma or equivalent (GED).
• Understanding of workplace professionalism and customer service best practices.
• Ability to work on-site and maintain regular in-person attendance.
• Strong communication, organization, and problem-solving skills.

Preferred Qualifications

• 1+ year of experience in an office services, mailroom, print services, or customer service environment.
• Basic knowledge of office equipment, including copiers, printers, and postage machines.
• Proficiency with email, Microsoft Office, and general computer applications.
• Experience coordinating workflows or supporting team operations is a plus.

Physical Requirements:

• Frequent standing, walking, pushing, pulling, or moving objects
• Medium/Heavy lifting requirements up to 50lbs, exert force 10-25lbs.
• It requires the ability to communicate effectively using speech, vision, and hearing.
• The work requires the use of hands for simple grasping and fine manipulations.
• The work at times requires bending, squatting, and reaching, with the ability to lift, carry, push, or pull light weights, involving the use of carts, dollies and /or hand trucks

This position requires regular in-person attendance due to the collaborative and interactive nature of the role. Work Hours: Monday – Friday, 10:30am – 7:30pm.

Interested and qualified applicants should apply via our website at https://www.mvalaw.com/careers-working-at-mva. Equal Employment Opportunity Employer.

Applicant Disclosures

Family Medical Leave Act Employer: For more information, visit Employee Rights Under the Family and Medical Leave Act

Employee Polygraph Protection Act: For more information, visit Employee Polygraph Protection Act

Employee Rights Under the Fair Labor Standards Act: For more information, visit Employee Rights Under the Fair Labor Standards Act

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