Office Services Coordinator

W-2 Contract

Duration - 2+ Months

Location - New York City, NY 10022

Pay Range - $34.49 to $41.38/hr

Position Summary

The Workplace Experience Coordinator supports our Workplace Experience team in delivering exceptional workplace and administrative support to our New York office. This role serves as a point of contact for office operations, facilities coordination, visitor services, and administrative support while helping maintain a professional, welcoming, and efficient office environment.

The successful candidate will work independently while being part of a larger Workplace Experience team. This role is ideal for a proactive, service-oriented individual who enjoys taking initiative, anticipating needs, and contributing to a positive workplace experience.

Key Responsibilities

• Provide daily operational support for the office, including reception coverage, visitor services, office moves, and timely responsiveness to customer requests.
• Administrative support for the office, including office supply ordering and mailroom management/organization.
• Assist with facilities management activities, including work order coordination and some vendor management.
• Provide premium support to employees, investment professionals, administrative teams, and visitors.
• Build and maintain strong working relationships with internal and external clients.

Qualifications

• Previous experience in a professional office, administrative, workplace services, hospitality, or customer service environment required.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, Teams, and OneNote.
• Strong customer service orientation with a professional and positive demeanor.
• Excellent written and verbal communication skills.
• Strong organizational and multi-tasking abilities.
• Demonstrated initiative, problem-solving skills, and attention to detail.
• Comfortable performing both administrative and hands-on office support tasks.
• Role will be office-based 5 days a week.

Success Factors

• Forward thinker who proactively identifies ways to improve the workplace experience.
• Dependable and self-motivated, with the ability to work independently.
• Flexible team player willing to support a variety of office and administrative needs.
• Strong sense of ownership and commitment to providing exceptional service.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.