Office Services Coordinator, Warrants Control Unit, Grade 16

Office Services Coordinator, Warrants Control Unit, Grade 16

Salary

$59,237.00 - $92,718.00 Annually

Location

100 Edison Park Dr Gaithersburg MD 20878 USA

Job Type

Permanent

Job Number

2026-00675

Department

Department of Police

Division

POL 47 MSB IMTD Records - Warrant Control

Opening Date

11/12/2026

Closing Date

11/19/2026 11:59 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

About the Position

Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $59,237 to $90,013 based on the candidate's qualifications and experience.

WHO WE ARE

The Warrant Control Unit ensures warrants received from the District Court of Maryland are processed immediately, thoroughly and correctly in accordance with state and Federal Bureau of Investigation policy, procedure and regulations. They research the identity, criminal history and possible location of defendants. Additionally, they coordinate with officers and other jurisdictions to locate and apprehend defendants and arrange extraditions.

WHO WE ARE LOOKING FOR

The Montgomery County Police Department is seeking an entry level position, Office Services Coordinator (OSC) to assist in the operations of the Warrant Control Unit (WCU) team.

What Youll Be Doing

Job Description Includes:

• Process warrant entries into County, State and Federal databases. Ensure all case information is accurate and all personal information is attached to the defendant's record.
• Research and determine defendant identity and criminal history. Review all available records: arrest, mugshot, incident, case, MVA, MATS, METERS, NCIC to determine identity and comprehensive criminal history of defendant.
• Perform Quality Control cross-review of research and database entries.
• Perform investigative and deductive data gathering tasks and work with officers to locate defendants.
• Provide support to internal and external agency staff to process warrants, manage custody of defendants and to schedule extraditions.
• Prepare warrant service transmittal package for DOCR Central Processing Unit and for other agency facilities to process the defendant.
• Accept and process recalls from the District Court.

This position is considered essential and is on a shift schedule which will require working evenings and weekends. Due to the duties of this position, there will be no telework.

Minimum Qualifications

Experience: Four (4) years of progressively responsible office support experience.

Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.

Equivalency: An equivalent combination of education and experience may be substituted.

Preferred Criteria, Interview Preferences

• Experience with maintaining confidential information.
• Experience with answering inquiries via phone and written communications.
• Experience processing warrants issued by the District Court of Maryland.
• Experience with quality control procedures.
• Experience with computer systems and databases applications, such as, the National Crime Information Center (NCIC), the Maryland Electronic Enforcement Resource System (METERS), the Computer Aided Dispatch (CAD), and the Criminal Justice Information Systems (CJIS).

Checking and Understanding Your Application Status: Your current application status is always available on GovernmentJobs.com. Learn what your application status means and review our FAQs here.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.Members of Montgomery County Boards, Committees, and Commissions who are pursuing permanent employment should seek advice from the Ethics Commission.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

01

How many years of progressively responsible office support experience do you have?

• Less than 1 Year Experience
• 1 Year Experience
• 2 Years Experience
• 3 Years Experience
• 4+ Years Experience

02

What is your highest level of completed education?

• N/A
• High School/GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate

03

Do you have experience with maintaining confidential information?

• Yes
• No

04

Do you have experience with answering inquiries via phone and written communications?

• Yes
• No

05

Do you have experience processing warrants issued by the District Court of Maryland?

• Yes
• No

06

Do you have experience with quality control procedures?

• Yes
• No

07

Do you have experience with computer systems and databases applications, such as, the National Crime Information Center (NCIC), the Maryland Electronic Enforcement Resource System (METERS), the Computer Aided Dispatch (CAD), and the Criminal Justice Information Systems (CJIS)?

• Yes
• No

Required Question

Employer Montgomery County (MD)

Address 101 Monroe Street

7th Floor

Rockville, Maryland, 20850

Phone 240-777-5000

Website https://www.montgomerycountymd.gov/ohr