POSITION SUMMARY:
The Office Services Manager oversees the Office Support team, which includes Travel, Purchasing, and Shipping & Receiving.
The Manager is responsible for scheduling, performance reviews, training, and disciplinary action for Office Services staff. The Manager oversees the processing and distribution of internal and external mail, maintains the Lunch Ordering System (LOS) and monthly internal events, and coordinates with the cleaning company and the facilities Manager on facilities issues. The Manager also works closely with HR on recruiting and job fairs.
DUTIES AND RESPONSIBILITIES:
- Manages clerical staff conducting clerical duties to service all departments of SCC
- Evaluates job performance and initiates or recommends hiring, disciplinary action, and termination of clerical staff to the HR Manager and the VP of Administration
- Responsible for managing all reception area duties such as receiving incoming calls, forwarding messages, accepting deliveries, and greeting visitors, and ensuring the security system is working.
- Responsible for office equipment; orders and issues office supplies, stationery, business cards, and forms
- Works with HR & Recruiter on: reviewing resumes, conducting interviews for all administrative/clerical positions for Office Support
- Support Sr. Office Support Assistant with recruiting for Administrative Assistant, RCM- medical billers
- Coordinates cleaning company work for the facility
- Manages Lunch Order System (LOS)
- This position works with Travel: Ensures staff complies with all Travel policy and procedures when booking Travel and hotel accommodation for guests and employees of SCC, as well as occasional
- This position works with Purchasing: Ensures staff complies with all purchasing policies and procedures.
- Manages Shipping: Ensures staff complies with all Shipping policies and procedures.
JOB SPECIFICATIONS:
Education Required:
Associate Degree or Bachelor's degree in business administration
Experience Required:
At least two to three years of supervisory experience
Previous experience with Travel, Purchasing, Shipping & Receiving is a plus
Skills Required:
- Basic managerial, team-building, and excellent communication skills.
- The ability to define priorities, manage multiple tasks, and complete work assignments on time.
- The ability to project a professional image to all clerical support clients.
- Intermediate knowledge of MS Word, Excel, and Outlook.
- Excellent attention to detail.