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Department of Professional & Financial Regulation (and Boards)
Job Class Code: 6550
Grade: 19/Administrative Services
Salary: $21.14-$30.45/Hour
Location: Gardiner
Opening Date: October 7, 2026
Closing Date: October 22, 2026
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
Every professional license issued, every public board meeting held, and every regulatory decision made helps protect the health, safety, and well-being of Maine people. At the Office of Professional and Occupational Regulation (OPOR), we support the licensing boards and regulatory programs that help ensure Maine Professionals meet the standards that protect the public.
As an Office Specialist II, your work will directly support professional licensing boards, and regulatory operations that help protect the health, safety, and well-being of Maine people.
You'll be part of a collaborative team responsible for coordinating licensing activities, supporting public meetings, maintaining official records, assisting customers, and ensuring regulatory processes move efficiently and accurately.
DESCRIPTION:
No two days look exactly the same. You could be coordinating a licensing board meeting in the morning, helping improve an administrative process in the afternoon, and answering questions from licensed professionals throughout the day. In this role, you'll:
SUPPORT LICENSING & REGULATORY PROGRAMS
* Coordinate professional licensing activities, including evaluation applications,
verify required credentials, processes licensure applications and
documentation, and maintains official records.
* Research and interpret statues, rules, regulations, and agency policies to
answer questions and resolve complex situations.
* Assesses education and training programs; validates continuing professional
education reporting to ensure compliance with applicable licensing
requirements, board rules, and regulations.
* Analyze unique or complex situations and help applicants, licensees, and
stakeholders understand how laws, rules, and agency policies navigate
regulatory processes.
COORDINATE BOARDS & PUBLIC MEETINGS
* Coordinate board and committee meetings by preparing agendas,
assembling meeting materials, recording official minutes, and maintaining
public records.
* Serve as a liaison among agency leadership, board members, licensees,
partner organizations, and the public
* Represent the agency at meetings and public events by sharing information
about agency programs and initiatives.
* Prepares and schedules activities related to adjudicatory hearings; may
participate or testify in administrative proceedings as required.
IMPROVE PROGRAM OPERATIONS
* Provides technical and systems assistance to licensees, applicants, board
members, staff, regulatory officials, attorneys and the public.
* Identify opportunities to streamline processes, improve customer service,
and recommend new approaches that make agency operations more
efficient and responsive.
* Research issues, evaluate information, and prepare recommendations that
support informed decision-making.
SUPPORT BUSINESS & FINANCIAL OPERATIONS
* Assist with budgets, purchasing, financial reporting, and other administrative
operations.
MAINTAIN PUBLIC TRUST
* Track complaints and inquiries, organize information, and help ensure issues
are routed appropriately for review, investigation, and resolution.
* Protect confidential information and ensure compliance with state policies
related to information security, human resources protocols, records
management, and privacy.
* Provide professional, responsive customer service while building positive
relationships with internal and external stakeholders.
WE ARE LOOKING FOR SOMEONE WHO CAN
* Plan, prioritize, and coordinate multiple projects while adapting to changing
business needs.
* Coordinate meetings, licensing activities, and other operational functions
with accuracy and attention to detail.
* Represent the agency profe