Accidental Death and Dismemberment (AD&D), Administrative Skills, Billing, Card Processing, Cargo/Freight, Communication Skills, Customer Satisfaction, Customer Support/Service, Data Entry, Detail Oriented, Disability Insurance, Forklift, High School Diploma, Inventory Cycle Counts, Legal, Life Insurance, Lift/Move 25 Pounds, Maintenance - HVAC, Mathematics, Microsoft Excel, Microsoft Outlook, Microsoft Windows Operating System, Operational Support, Operations, Order Picking/Packing, Order Processing, Order/Customer Fulfillment, Physical Demands, Problem Solving Skills, Purchase Orders, Purchasing/Procurement, Reconciliation, Service Level Agreement (SLA), Shipping/Receiving, Telephone Skills, Warehousing
Carson is currently seeking an Office Support team member to join our Eugene Lubes department. This role plays a key part in supporting daily operations by ensuring customer orders, billing, and inventory processes are handled accurately and efficiently.
The Company: Carson has been synonymous with quality and service since 1938. Originating as a heating oil provider in Portland, we have expanded our reach across the Pacific Northwest, offering a diverse range of services including fuels, lubricants, propane, industrial solutions, and more. Our commitment to customer satisfaction drives our success and inspires our dedicated team!
Key Responsibilities
- Enter customer orders into the system daily with a high level of accuracy
- Coordinate order fulfillment with warehouse staff and drivers
- Bill customer deliveries within established SLA requirements
- Manage and coordinate transfer orders between branches
- Answer incoming calls and provide excellent customer service
- Assist will-call customers, including processing cash and credit card payments
- Support inventory cycle counts and reconcile discrepancies
- Assist with receiving materials into the purchase order system
- Provide support in the warehouse as needed (receiving freight, picking orders)
- Take on additional duties as assigned
Qualifications
- Strong data entry skills with attention to detail and accuracy
- Basic math skills
- Proficiency with Microsoft Outlook, Windows, and Excel
- High school diploma or GED required
- Strong problem-solving and decision-making abilities
- Forklift experience is a plus
Physical Requirements
- Ability to work while standing, sitting, and walking
- Ability to communicate effectively (speech, vision, and hearing)
- Use of hands for grasping and fine manipulation
- Ability to bend, squat, crawl, climb, and reach
- Must be able to lift up to 25 lbs. and safely move within a warehouse environment
Benefits include: Medical, Dental, Vision, 401K, Aflac, Pre-paid legal, Long Term Disability, Life Insurance, Accidental Death & Dismemberment, Employee Assistance Program, Employee Fuel Program and PTO.
Please apply online to the Carson Career site: www.carsonteam.com/careers
Carson is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.