On Call Concierge (Floater)

Royale Company
  • Boston, Massachusetts
  • Autofill and Review
2 days ago

Job Description

Join our Boston team as an on-call floater, covering front desk shifts at luxury residential buildings across the city when our regular team needs support.Schedule: on call. Shifts vary and can include evenings, overnights, weekends and holidays. We contact you as shifts come up, and you confirm the ones you can take.

Royale Company staffs the front desks of luxury residential high-rises, some of the best-known buildings in the city. We move fast: you'll hear from us within one business day, and most candidates complete the hiring process within a week.

The Job

You are the face of the building. On a typical shift you will:

  • Welcome residents and guests and manage visitor access
  • Receive, log, and distribute packages and deliveries
  • Coordinate vendor and contractor access
  • Keep the lobby and front desk organized and presentable
  • Monitor the entrance and report issues to management
  • Maintain records in the building software (training provided)

Schedule

Please check the schedule above before you apply.

What We Expect

  • Customer service experience in retail, hospitality, front desk, or similar roles
  • Reliability and punctuality
  • Professional appearance and grooming standards required by building client
  • Background check required (at our cost)

What You Get

  • Hourly pay as shown above, based on experience and shift
  • Holiday tips
  • Growth opportunities into superintendent, building manager, and operations roles
  • Uniform provided

Hiring Process

  1. Fill in the application form (about 5 minutes, including your resume)
  2. Complete a 7-minute pre-recorded video interview, on your own time
  3. Speak with our team on a brief call
  4. Sign your offer online and complete a quick background check

Royale Company is an equal opportunity employer.

Work schedule

  • 8 hour shift
  • Day shift
  • Night shift
  • Monday to Friday
  • Weekend availability
  • On call
  • Holidays

Supplemental pay

  • Tips

Benefits

  • Flexible schedule
  • Referral program
  • Paid training

Numbers & Facts

LocationBoston, Massachusetts

Skills

  • Background Investigationunmatched
  • Customer Support/Serviceunmatched
  • On Callunmatched
  • Operations Managementunmatched
  • Order Deliveryunmatched
  • Organizational Skillsunmatched
  • Property Managementunmatched
  • Record Keepingunmatched
  • Retailunmatched

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