On-Call Telephone Interviewer

Ewald & Wasserman Research (E&W) is a women-owned, small business based in San Francisco focused on social science research studies. E&W provides research design, data collection and statistical analysis for a broad range of clients in the social science and behavioral research field. Some examples of the type of research that we collect data for: traffic safety, tobacco prevention, education, energy and evaluation of health care programs.

We are looking for part-time, on call Telephone Interviewers to assist in data collection for upcoming research projects in San Francisco. The job would be in person at our office conveniently located near MUNI and BART. Candidates ideally live within a 30 minute commute to downtown SF for this position.

Candidates applying should have a keen eye for detail, be very reliable, follow directions carefully, and work well in a small call center environment. Experience working on telephone systems or conducting data collection over the phone is desired. This is a great opportunity to learn about data collection and research practices.

We are conducting some studies that involves doing brief telephone interviews with participants. You would be trained on our phone system and following a script. Phone assignments would start as 4 hour shifts working from our office. We are looking for candidates that can commit to at lease 3 days per week. This would start out as a short term position that might lead to future opportunities.

Key Areas of Responsibility
Conducting brief surveys using specialized phone system
Excellent interpersonal skills, on phone and in person
Keep track of hours worked on app
Be invested in high quality data collection
Communicate with E&W Supervisor and Project Manager
Be professional, friendly and totally dedicated to the task at hand
Perform special assignments on request, including data entry of paper forms

Qualifications
Extremely well organized and reliable
Courteous and respectful manner with study participants/protocols
Background in social science, psychology, sociology or education
Ability to follow directions and perform basic logic checks
Clear and articulate speaking voice
Undergo a basic background screening