On-Site Services Specialist

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

On-Site Services Specialist
Philadelphia, PA (onsite)
5+Month (Temp to Hire)
Mon-Fri, 8am - 5pm

Performs operations functions including high-volume copying, document imaging, mail management, package handling, shipping, receiving, and office support. Operates copying and imaging equipment and related software, generates digital reports, and provides customer service and equipment maintenance.
Responsibilities

• Operates high-volume duplicating, copying, document imaging, and mail management equipment.
• Performs copying, binding, finishing, document scanning, and image processing tasks.
• Operates document imaging software, MS Office, email, and document management systems.
• Opens, saves, transfers, and retrieves computer files according to established procedures.
• Handles incoming and outgoing mail, faxes, packages, shipping, receiving, sorting, and distribution.
• Logs and delivers packages and completed jobs to designated locations throughout the building complex.
• Applies necessary postage and maintains shipping, receiving, billing, inventory, meter, and service records.
• Performs daily copier inspections, checks print quality, clears paper jams, and reports equipment issues to technicians.
• Responds to customer questions, coordinates service calls, and provides updates on job requests.
• Maintains copier areas by keeping equipment clean, organized, and stocked with supplies.
• Distributes office supplies, fax transmissions, and mail to designated personnel and locations.
• Maintains management reports and supply inventories.
• Performs filing, document purging, archiving, and other customer-requested filing duties.
• May perform meeting room setup, conference room arrangements, building occupant moves, and light maintenance.
• May perform re-lamping, occasional cleaning, and other building support duties.
• Uses shrink-wrap machines, paper cutters, hole drills, bindery equipment, joggers, tape machines, stackers, electric staplers, scales, calculators, fax machines, and postage meters.
• May travel between customer buildings.
• May require occasional overtime, including nights, weekends, and emergency response.
• Performs other duties as assigned.

Requirements

• High school diploma or GED with 1 2 years of relevant experience or equivalent experience.
• Previous copy production experience preferred.
• Excellent customer service and communication skills.
• Good computer, MS Office, organizational, mathematical, and filing skills.
• Ability to operate office machines, copying equipment, and technical equipment.
• Ability to prioritize tasks and handle multiple assignments.
• Ability to understand and follow established procedures and instructions.
• Ability to lift up to 50 55 lbs and perform physical activities including standing, walking, bending, reaching, and stretching.
• Ability to walk between buildings and throughout a large building complex several times during the day.
• Ability to work in a typical office environment.
• Valid driver's license and insurance may be required depending on assignment.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.