AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
PRIMARY RESPONSIBILITES:
- Assists with establishing, maintaining, and developing business and social relationships with customers and vendors to enhance the potential for achieving maximum profitability and growth
- Provides sales support for AFC personnel
- Prepares, proofreads, compiles and distributes quotes, proposals, and customer correspondence
- Provides order processing for incoming customer orders and subsequent orders to vendors and suppliers
- Follows up to ensure commitments are met
- Processing of RMAs and all related activities associated with the RMA process
- Develops and maintains all relevant customer files and records per AFC policies
- Proper management and analysis of assigned vending machines and reporting software including:
- Maintain inventory accuracy in both Vending and P21 systems
- Days of Supply
- Set up and maintain Family/Category/Type for all items
- Creating PO & Tags
- Reviewing and adjusting min/max values
- Creation of jobs and assignment of items to those jobs
- Pricing accuracy
- Part number entering & updating
- Slow & Dead inventory
- Assigning Bins
- Proper navigating the ERP system (P21) for research purposes including Sales History and past Pricing
- Expedites the prompt resolution of customer problems, questions, concerns and discrepancies. Notifies the appropriate AFC personnel of situations that are beyond the scope of the Customer Service responsibility level
- Support of warehouse responsibilities as needed
- Receive and put away all incoming inventory ensuring inventory accuracy is kept
- Set up and delete bin locations for all in stock tooling managed
- Perform all shipping functions (Maintain the quality and 100% accuracy of all incoming and outgoing shipments.)
- Load vending machines as needed
- Other assignments as needed or requested
STANDARDS FOR PERFORMANCE:
- Maintain inventory levels to stay in-stock, but avoid overstock
- Work with Customer to eliminate obsolete / dead inventory
- Quote items as needed
- Enter jobs and assign items as need to ensure inventory availability as needed
- Zero out of stocks for assigned inventory locations
- Maintain inventory accuracy in vending system and P21
- Maintain contract in P21 for pricing accuracy
BEHAVIORS:
- Reliable - be to work on time
- Accountable
- Can do attitude
- Hustle and smile
- Always be willing to help others
- Always be respectful of others
- Understand and demonstrate the Core Values of the Company
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Must be able to lift 50 lbs.
- Capable of bending, twisting, and squatting
- High School Diploma or higher
PREFERRED SKILLS:
- Microsoft Office: Outlook, Excel, Word, PowerPoint
- Basic computer skills
- Organizational Skills
- Time Management Skills
- Exceptional written and verbal communication skills
Work Hours: Monday-Friday, 7:30 AM-4:30 PM
Hourly Pay Range: $20.00-23.00 (depending upon experience)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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