AvantGarde, LLC (AG) seeks a full-time Employee Onboarding Specialist to support a federal agency client by providing end-to-end support for federal employee and contractor onboarding activities. The incumbent ensures personnel actions, required documentation, system entries, and pre-employment requirements are completed accurately and timely. The Specialist serves as a primary point of contact for selectees, employees, hiring managers, and HR stakeholders throughout the onboarding process and delivers responsive, customer-focused support. This is a telework-approved position that supports client human resources operations and mission requirements.
The WORK
- Coordinate and track onboarding activities from initial selection through entry on duty (EOD).
- · Review onboarding packages for completeness, accuracy, and compliance with established federal HR requirements and agency procedures.
- · Initiate, process, monitor, and update onboarding actions within applicable federal HR and personnel systems.
- · Communicate with selectees regarding required forms, documentation, deadlines, appointments, and onboarding requirements.
- · Coordinate with HR specialists, hiring managers, security, badging, IT, payroll, and other functional stakeholders to facilitate timely onboarding.
- · Monitor completion of pre-employment requirements, including suitability/security processing, credentialing, required forms, and other applicable conditions of employment.
- · Track onboarding cases and proactively identify missing information, outstanding requirements, or potential delays.
- · Maintain accurate employee and onboarding records in accordance with agency procedures and federal records requirements.
- · Provide timely status updates to candidates, managers, HR personnel, and other stakeholders.
- · Respond to onboarding questions and resolve routine issues or escalate complex matters to the appropriate HR or program personnel.
- · Support onboarding-related reporting, data calls, audits, quality-control reviews, and process improvement activities.
- · Ensure sensitive personnel information and personally identifiable information (PII) are handled
The REQUIREMENTS
- Three to five (3–5) years of relevant experience supporting federal human resources, personnel processing, onboarding, staffing, or a closely related HR function; or a bachelor's degree in Human Resources, Business Administration, Public Administration, Management, or a related discipline.
- · Relevant experience using federal HR, onboarding, personnel, or workflow systems, such as USA Staffing-Onboarding, eOPF, HR Connect, NFC, PeopleSoft, ServiceNow, or comparable agency systems.
- · Strong customer service orientation, with demonstrated ability to provide responsive and professional support to employees, applicants, hiring managers, and internal stakeholders.
- · Strong organizational and time-management skills, including the ability to manage multiple onboarding cases, deadlines, and competing priorities simultaneously.
- · Strong written and verbal communication skills, with the ability to clearly communicate requirements, status updates, and next steps to diverse audiences.
- · Strong attention to detail and demonstrated ability to review personnel documentation for completeness and accuracy.
- · Demonstrated case management and follow-through skills, including tracking onboarding actions to completion and proactively identifying missing information or potential delays.
- · Strong problem-solving skills, with the ability to resolve routine onboarding issues and escalate complex matters to the appropriate HR or program personnel.
- · Ability to coordinate effectively with cross-functional stakeholders, including HR specialists, hiring managers, security, IT, and payroll, to keep onboarding on track.
- · Ability to maintain confidentiality and exercise sound professional judgment when handling sensitive employee information and PII.
- · Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, Teams, and SharePoint.
- · Ability to obtain and maintain a Public Trust determination.
- Previous experience supporting a federal agency or federal HR shared-services environment.
- · Experience with federal employee onboarding and entry-on-duty processes.
- · Familiarity with federal personnel forms and documentation, including OF-306, I-9, benefits-related forms, and other onboarding documentation.
- · Experience coordinating with staffing, classification, benefits, payroll, security, credentialing, or personnel processing functions.
- · Experience maintaining trackers, generating onboarding status reports, and conducting quality-control reviews.