Online Order Delivery Driver

Sendik's Food Markets: Join a Century of Excellence

Sendik’s Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of providing "only the best." As we celebrate our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride.

Bringing "Red Truck Service" Right to Our Guest's Doors

At Sendik’s, we blend the warmth of a traditional neighborhood grocer with the convenience of modern, high-touch online shopping. Our Customer Service Drivers are the face of Sendik’s both on the road and inside our stores. Whether you are delivering fresh online grocery orders and floral arrangements directly to a guest's doorstep or keeping the front end running smoothly between delivery runs, you bring our signature excellent customer service culture to life.

If you love driving, staying active, and making genuine connections without being stuck behind a desk or locked into a rigid delivery route, you belong on our team.

Role Overview

Role Title: Customer Service Driver

Department: Customer Service

Reports to: Customer Service Manager

Location: Germantown

Job Summary

The Customer Service Driver serves as a brand ambassador on the road and in store. In this dynamic, hybrid role, you will safely transport online grocery orders, fresh floral arrangements, and catering to customers and locations throughout our local delivery area using company provided vehicles.

When you’re not on the road delivering smiles, you’ll team up with our front-end crew to support a seamless guest experience—bagging groceries, assisting with in-store pickup, collecting carts, restocking shelves, and keeping our store spotless. 

Our Values

Service: We treat every guest like a beloved family member or friend and find a way to say “yes.” We actively engage with everyone who enters our space, honor the 10/4 rule, and end every interaction with a sincere “Thank you for your business!”

Passion: We have a passion for style, quality, and excellence. We continuously expand our product knowledge across home goods, apparel, and floral, serving as trusted experts for our guests.

Nimbleness: We provide creative solutions, welcome dynamic retail environments, and deliver “Red Truck Service” whenever extra assistance is needed.

Key Responsibilities

Local Delivery & Hospitality

• Safely transport online grocery orders, catering, and floral deliveries directly to residential and commercial customers, and other Sendik's locations within our service area.
• Provide elevated "doorstep hospitality"; greeting customers warmly, ensuring order accuracy, handling groceries with care, and thanking customers for choosing Sendik's.
• Coordinating daily with the Customer Service Manager to review schedule, routes, and customer requests.
• Operate company delivery vehicles safely, strictly adhearing to local traffic laws, and maintaining clean vehicle standards.

In Store Customer Service Support

• Partner with the front end team between deliveries to ensure fast, friendly, checkout services; assisting with grocery bagging, cart collection, and curbside pick up orders.
• Stage delivery orders accurately, restock inventory, maintain clean and sanitary work areas following proper safe food handling guidance.

Qualifications

Licensing & Age: Must be at least 18 years of age (due to equipment operation and insurance requirements) with a valid driver's license and a clean, safe driving record. No CDL required!

Key Attributes:

• Customer First Mindset: Friendly, outgoing personality with genuine enthusiasm for serving people.
• Agility & Independence: Ability to manage delivery schedules independently while comfortably switching gears to assist associates and customers in store.
• Reliability & Organization: Strong time management skills, attention to detail, and proactive problem solving skills.
• Thrives in a fast-paced retail atmosphere.

Physical Requirements:

• Ability to walk, stand, bend, reach, lift, and push/pull for extended periods.
• Ability to lift up to 50 lbs.
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