Applied Innovation is seeking an
On-Site Production Print Specialist & Printer Fleet Coordinator to support one of our valued client locations in the
Southfield, MI area. In this role, you will oversee the day-to-day operations of the client's production print environment while also providing support for end-user printer and equipment service needs as they arise. The ideal candidate is dependable, detail-oriented, and customer-focused, with strong communication, problem-solving, and organizational skills.
Duties and Responsibilities:- Print Center Management
- Operate high volume production print equipment and office equipment and accessories.
- Complete print production, delivery, and output requirement needs of the production Print Center
- Manage all site production print workflow needs
- Document creation capabilities
- Responsible for on-site inventory of production parts and supply items
- Equipment Fleet Management
- First responder/ First level triage
- Service call reporting and resolution
- Liaison with client IT
- Additional Responsibilities
- Excellent interpersonal, communication, and time management skills with the ability to meet time sensitive deadlines.
- Strong problem-solving skills and the ability to handle escalated issues professionally.
- Key contact for both the Applied Innovation Customer Loyalty Center, Service and Sales departments.
- Maintain daily logs & reporting.
- Perform other duties as assigned.
Education/Experience Requirements:- High school diploma or equivalent.
- Strong ability to work collaboratively in a team environment.
- High attention to detail with the ability to multitask without sacrificing accuracy.
- Task oriented with the ability to manage multiple priorities effectively.
- Ability to work independently while maintaining accountability to team and customer goals.
- Experience in production print and inventory management helpful.
- Adaptable and able to thrive in a fast-paced environment.
What We Offer:- Competitive pay
- Paid holidays, PTO, floating holiday, and paid volunteer time.
- Comprehensive benefits package starting on your 31st day of employement including:
- Medical, dental, and life insurance
- Short-term disability
- 401(k) with company match
- Career advancement opportunities in a growing, family-owned business.
This position requires background clearance along with client clearance requirements.
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