Onsite Senior EDI Manager

Seattle, WA

2 days ago

Job Description

Position Summary
seeking a Senior EDI Manager to own the strategy, delivery, and support of our electronic data interchange (EDI) capabilities across transportation operations. This role sits at the intersection of the business and technology: you will lead requirements gathering directly with Transportation stakeholders, translate those needs into technical solutions, manage a development team responsible for building and maintaining EDI integrations, and serve as the primary liaison with our Delta ECS partner/platform. The ideal candidate combines strong EDI/integration technical depth with the communication skills to drive alignment across freight operations, customers, carriers, and trading partners.
Key Responsibilities
Business Requirements & Stakeholder Engagement

Lead requirements-gathering sessions with Transportation, Operations, and Customer Service teams to define EDI needs (204, 210, 214, 990, 997, 856, and related transaction sets common to freight/logistics)
Translate business processes (tendering, load status, invoicing, appointment scheduling) into clear technical specifications
Act as the primary point of contact for internal business units on EDI-related questions, issues, and enhancement requests
Prioritize and manage a roadmap of EDI initiatives in partnership with business and IT leadership

Delta ECS Liaison

Serve as the primary liaison between client and Delta ECS for platform configuration, issue escalation, release coordination, and roadmap alignment
Manage the relationship and SLAs with Delta ECS, including regular cadence meetings and escalation management
Oversee mapping, testing, and deployment of new trading partner connections through the Delta ECS platform

Team & Delivery Management

Manage, mentor, and grow a development team responsible for EDI mapping, integration builds, and production support
Set development standards, review work for quality and consistency, and ensure adherence to change management and testing protocols
Own the team's backlog, sprint/work planning, and delivery timelines
Partner with SAP TM/ECC and integration teams to ensure EDI flows align with broader system architecture

Operations & Support

Ensure high availability and data integrity of EDI transactions across carriers, customers, and 3PL partners
Own root-cause analysis and resolution for EDI transaction failures, working cross-functionally with Transportation and IT
Maintain documentation of trading partner setups, mapping specifications, and support runbooks
Support onboarding of new customers/carriers, including EDI trading partner setup and testing
Partner with the Infrastructure team to troubleshoot and resolve hosting, connectivity, or platform availability issues as needed
Operate effectively in a high-pressure, 24/7 operations environment where transportation and EDI systems are business-critical; participate in on-call rotation and off-hours escalation as required

Required Qualifications

7+ years of experience in EDI, integration, or transportation systems, with at least 3 years in a management or team-lead capacity
Deep working knowledge of EDI standards (X12, EDIFACT) and common transportation transaction sets (204, 210, 214, 990, 997, 856)
Direct experience managing or working extensively with an EDI/ECS platform (Delta ECS or comparable, e.g., Sterling, TrueCommerce, SPS Commerce, Cleo)
Proven track record leading requirements-gathering with business stakeholders in a transportation, freight, or logistics environment
Experience managing a development or integration team (direct reports or matrixed team)
Strong understanding of transportation management systems (SAP TM/ECC experience strongly preferred)
Excellent communication skills with demonstrated ability to bridge technical and business audiences
Ability to work cross-functionally with Infrastructure/hosting teams and to perform well under pressure in a 24/7 mission-critical operations setting, including participating in on-call coverage

Preferred Qualifications

Experience in freight brokerage, 3PL, or asset-based transportation environments
Familiarity with SAP TM/ECC integration points and data flows
Experience with API-based integration patterns alongside traditional EDI
Exposure to customer/carrier onboarding processes in a high-volume logistics environment
PMP, Scrum Master, or equivalent delivery management certification

115-135K

Numbers & Facts

Location

Seattle, WA

Skills

Alliance/Partner Managementunmatched
Application Programming Interface (API)unmatched
Billingunmatched
Brokerageunmatched
Business Processesunmatched
Cadenceunmatched
Cargo/Freightunmatched
Change Managementunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Delivery Managementunmatched
Documentationunmatched
EDIFACT (Electronic Data Interchange For Administration Commerce and Transport)unmatched
Electronic Data Interchange (EDI)unmatched
Establish Prioritiesunmatched
High Availabilityunmatched
Identify Issuesunmatched
Logisticsunmatched
Maintain Complianceunmatched
Mentoringunmatched
On Callunmatched
Onboardingunmatched
Operational Supportunmatched
Production Supportunmatched
Project Management Professional (PMP)unmatched
Project Planningunmatched
Relationship Managementunmatched
Requirements Managementunmatched
Root Cause Analysisunmatched
SAP ECC (fka SAP R/3 and SAP ERP)unmatched
ScrumMasterunmatched
Service Level Agreement (SLA)unmatched
Sprint Planningunmatched
System Architectureunmatched
Systems Administration/Managementunmatched
Team Lead/Managerunmatched
Technical Leadershipunmatched
Testingunmatched
Third-Party Logistics (3PL)unmatched

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