Onsite Support Analyst

FieldBridge is looking for an Onsite Support Analyst in Crowley, TX. We offer weekly pay + benefits.

$40/hour | Monday-Friday, 8:00 AM - 5:00 PM, 100% onsite | Weekly pay every Friday | Overtime opportunities available at time-and-a-half | At $40/hr and 50 hrs/week, for example, earn weekly paychecks of $2,200 gross.

Important notes: Contract role with SLB. Minimum 5 years of experience and CompTIA A+ certification required.

Position Overview
Join SLB’s Crowley, TX site as a hands-on desktop support expert and second point of escalation for laptop, desktop, and connectivity issues. You will keep users productive by resolving incidents, staging and deploying devices, and maintaining accurate asset records.

Key Responsibilities

• Provide second-line investigation, diagnosis, and resolution of hardware, software, OS, and connectivity incidents and service requests
• Image, stage, and deploy devices using Microsoft Intune
• Perform install, move, add, and change (IMAC) tasks and ongoing hardware/software maintenance
• Maintain the Global Asset Management database and coordinate spare asset inventory
• Keep users informed on ticket progress, escalate within agreed timelines, and support business-critical applications

Required Qualifications

• Minimum 5 years of Onsite Support Analyst experience
• Experience imaging and deploying devices with Microsoft Intune
• Strong troubleshooting skills across hardware, software, operating systems, and networking
• Experience supporting business-critical applications
• CompTIA A+ certification required; Network+ certification or networking knowledge (Network+ preferred)
• Excellent communication and customer service skills
• Ability to work independently and as part of a team