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Open Enrollment Representative

Thomas Jefferson University Health System
  • Allentown, PA
  • $36,000–$46,000 Per Year
  • Contractor
  • Instant Apply
Today

Job Description

Thomas Jefferson University Health System is a large health system in the Greater Philadelphia area. They are currently looking for an Open Enrollment Representative to help their employees adjust their benefits during the annual open enrollment period.

This individual will work closely with the HR/Benefits team to ensure information is accurately documented and employees receive timely support. This is a 6-week contract position working onsite 5 days per week during standard day-shift hours.

Job Responsibilities

Approximately 60% of the day will be spent answering inbound calls from employees and assisting with questions related to benefits and open enrollment. They will provide clear, professional guidance and help employees navigate general benefits and enrollment questions. The remaining 40% of the role will focus on reporting, tracking enrollment progress, maintaining accurate records, and supporting other open enrollment initiatives. 

Numbers & Facts

LocationAllentown, PA
Job TypeContractor
IndustryHealthcare Services
Salary$36,000–$46,000 Per Year
Year Founded2001
HeadquartersAtlanta, Georgia, US
Websitehttp://www.insightglobal.net

Qualifications

Must-Haves:

  • 1+ year of professional working experience
  • Previous experience with HR, employee benefits, benefits administration, or open enrollment
  • Strong customer service and verbal communication skills
  • Comfortable handling a high volume of employee phone calls and questions
  • Strong attention to detail with experience tracking information, maintaining records, or working with report 

Plusses: 

  • Previous experience supporting an open enrollment period
  • Experience working within a large healthcare or corporate environment

Skills

  • Data Qualityunmatched
  • Employee Benefitsunmatched
  • Time Managementunmatched

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