Operation Support Associate

Operation Support Coordinator (ArtBox)

Responsibilities but not limited to:

• Store Operations Management - Product stock and inventory management, review and ordering of sales items, analysis of popular/non-popular products, inspection of store operation standards (SOP), and maintenance of service quality
• Sales & Performance Analysis - Weekly/monthly analysis of sales trends by store and proposal of improvement strategies, review of promotional and new product sales performance
• Visual & Product Display Management - Application of VM (Visual Merchandising) standards, new product launching, and management of seasonal/event displays
• On-site Staffing & Communication - Management of store staff attendance and practical training, responding to on-site issues (inventory errors, POS/equipment problems, etc.), smooth operational communication between headquarters and stores
• Regional Store Rounds - Regular visits and comprehensive inspections of stores in the assigned region, diagnosis of store environment and operational status
• Assigned Stores: Burke, Centreville, Ellicott City, Frederick, Fairfax, Herndon - MD/VA H Mart stores, Character division sales management

Qualifications / Skills

• 2+ years of experience in retail MD, store management, or character/variety stores
• Business-level proficiency in Korean and English
• Valid drivers license and ability to drive own vehicle (required)

H MART BENEFITS

You will enjoy the following:

• Health/Dental/Vision Insurance: Employees who have worked for over 60 days and at least 30 hours per week will be eligible
• FSA & DCFSA Program Employees who have worked for over 60 days and at least 30 hours per week, and who are enrolled in the health insurance will be eligible
• EAP (Employee Assistance Program)
• PSL (Paid Sick Leave): May vary by state laws
• 401(k) Retirement Plan: Employees who have worked for 1 year, over 1,000 hours, and attainment age 21 will be eligible
• BTA (Business Travel Accident Insurance)
• Smart card: earn additional 4 points to the standard $1 = 1 point

All benefits are based on company policy