Operational Excellence Project Manager- Clinical Operations

Position Summary:
The Operational Excellence Project Manager performs cross-functional, enterprise, department, and clinic-level project management. Responsible for the development and implementation of project management activities in support of UT Physicians and Operational Excellence process improvement projects. Utilizes extensive project management and Lean Six Sigma skills to ensure accurate, efficient, and timely delivery and implementation of project deliverables while meeting stakeholder requirements and effectively managing project scope.
Position Key Accountabilities:

• Essential Functions
  
• Serves as a primary contact within the Operational Excellence Team for consultation, planning, execution, management, and reporting of multiple continuous improvement projects that align with the organization's performance goals that have a direct impact on operations. Maintains consistency in deliverables and develops effective plans to meet deadlines. Proactively engages necessary parties across the UTHealth enterprise.
• Coordinates and performs assessments of the business via observation, data analytics, metric trends, financials, best practice measures, policies and procedures, evaluation of customer expectations, business drivers, and regulatory guidelines to identify, plan, and execute performance improvement projects. Documents processes, current and future state, to facilitate improvement. Keeps projects on track while managing risks and ensuring quality control.
• Provides effective leadership, guidance, and critical communications to key stakeholders and the project team. Coordinates synthesis of findings to prepare comprehensive reports, including recommendations and key messages, into gold standard documentation and presentations: to assist appropriate leaders in developing and implementing solutions. Makes recommendations for and/or facilitates problem resolution where appropriate.
• Serves as a project manager, utilizing proven best practice techniques and methodologies, such as Lean Six Sigma, to execute data manipulation and analytical analysis that supports leadership's decision-making processes. Responsible for coordinating and providing effective presentations in-person and electronically to leadership and employees. Works with internal UTH leadership, UTH departments, and vendors to coordinate, plan, assign, and review project plans and deliverables.
• Identifies needs, coordinates, and develops policies, procedures, and protocols to ensure effective operations. Analyzes established Operational Excellence processes and procedures for continual improvement. Facilitates and/or makes recommendations for improvements, coordinating project teams and engaging appropriate leaders.
• Performs other duties as assigned.

Certification/Skills:

• Proficient with Microsoft Office.
• Working knowledge of Lean/Six Sigma methodologies.
• Lean Six Sigma Black Belt (LSSBB) by American Society for Quality (ASQ), Council for Six Sigma Certification (CSSC), International Association for Six Sigma Certification (IASSC), or Lean Six Sigma Institute (LSSI) preferred
• Project Management Professional (PMP) by Project Management Institute (PMI) preferred

Minimum Education:

Bachelor's Degree required. May substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience:

5 years of relevant work experience including leadership experience (formal or informal) and managing performance improvement projects required. Experience with Project Management techniques, certification preferred

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.