Evolution Safety Resources (ESR) is hiring a full-time Operations Administrator in Raleigh, NC, working on-site five days per week. ESR provides safety staffing, consulting, OSHA compliance support, training, and legal consulting for the construction industry nationwide. Reporting to the Staffing Operations Manager, you will help keep staffing operations organized-from candidate screening and contractor onboarding to accurate project records and successful project starts. This role offers exposure to recruiting, operations, and technology, with opportunities to use AI and automation to improve everyday processes. You will work across teams, manage details and follow-ups, and adapt as staffing priorities change.
Responsibilities
- Support staffing assignments, start dates, extensions, backfills, and temporary coverage; track outstanding tasks and follow through to completion.
- Assist recruiters with candidate sourcing, outreach, resume review, and screening calls. Verify availability, experience, certifications, location, and project fit, and prepare candidate information for client review.
- Coordinate contractor onboarding, including required documents, certification verification, background checks, drug screens, orientation, badging, and client-specific requirements.
- Confirm project schedules, site contacts, personal protective equipment requirements, and reporting expectations so contractors know where to go and what to expect on day one.
- Identify and escalate missing information or other issues that could delay project starts.
- Maintain accurate candidate, contractor, client, and project records, including assignments, certifications, contact information, and availability.
- Assist with documentation for pay, per diem, schedule, contract, and assignment changes, keeping electronic records organized and current.
- Learn ESR's internal staffing application and other operational platforms; use AI tools to support screening, communication, documentation, research, and administrative tasks.
- Help test application features and improve processes through standard operating procedures, checklists, templates, automations, and standardized workflows.
- Support recruiting, onboarding, operations, and leadership as business needs change, with a focus on accuracy, timely completion, and clear communication.
Qualifications
Required
- Strong organizational and administrative skills with reliable follow-through.
- Experience managing multiple priorities in a fast-paced environment.
- Strong computer skills and proficiency with Microsoft 365.
- Ability to learn new software and internal systems quickly.
- Interest in AI, automation, and process improvement; programming experience is not required.
- Willingness to support work across recruiting, onboarding, staffing operations, and administration.
- Ability to work on-site in Raleigh, NC, five days per week.
Preferred
- Experience in staffing, recruiting, operations, administration, or supporting recruiting and onboarding processes.
- Experience with an applicant tracking system (ATS), CRM, staffing platform, or project management system.
- Experience in construction, safety, skilled trades, or the staffing industry.
- Experience using AI tools such as ChatGPT or Claude.
- Experience developing or improving SOPs, workflows, checklists, templates, or operational processes.
- Associate's or bachelor's degree in business, human resources, operations, or a related field, or equivalent experience.
Compensation
Competitive base salary.
Benefits
- Health, dental, and vision insurance
- 401(k) with a 4% company match
- Paid time off and paid holidays
- Experience across staffing, recruiting, onboarding, operations, and technology, including opportunities to work with AI and automation tools.
- Career growth opportunities as ESR expands, with potential paths in operations, recruiting, project coordination, or leadership.
- Meaningful work supporting safety professionals on construction projects nationwide.
Evolution Safety Resources is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.