Job Title: Operations Assistant
Company: Fish Window Cleaning - Mid-Willamette Valley, Oregon
Position Type: Full-Time
Location: Mid-Willamette Valley, Oregon
Position Overview:Fish Window Cleaning is growing rapidly and in need of expanding our team. We are searching for a dynamic, motivated, responsible individual who is looking for a career opportunity. As the Operations Assistant you will work closely with the franchise owner to oversee and manage day-to-day operations of our Fish Window Cleaning franchise in the Mid-Willamette Valley, Oregon. This role is dynamic and requires a motivated individual who can engage in sales activities, including going door-to-door at commercial locations to write window cleaning estimates, work in the field as needed and assist with various administrative functions. We are looking for a candidate who is career-focused and enthusiastic about pursuing advancement and managerial opportunities within our organization. If you are a motivated, career-focused individual with a passion for business management, sales and operations, we invite you to apply for this exciting opportunity.
Key Responsibilities:
- Collaborate with the franchise owner to develop and execute operational strategies that drive business growth and profitability.
- Actively engage in sales activities, including prospecting, lead generation, and writing window cleaning estimates by going door-to-door at commercial locations.
- Ensure the delivery of high-quality window cleaning services and exceptional customer experiences.
- Oversee scheduling, route planning, and field operations to optimize efficiency and productivity.
- Train and lead a team of window cleaning technicians, providing guidance and support.
- Assist with employee recruitment, onboarding, and performance management.
- Maintain inventory and equipment, ensuring all resources are in optimal condition.
- Handle customer inquiries and resolve any issues or concerns promptly.
- Monitor financial performance and assist in budget planning.
- Implement and uphold safety standards and best practices.
Qualifications:
- Previous experience in operations management, preferably in a service-oriented industry.
- Strong sales skills and a proven track record of achieving sales targets, including door-to-door sales experience.
- Excellent leadership and team-building abilities.
- Strong communication and interpersonal skills.
- Self-motivated with a proactive approach to problem-solving.
- Detail-oriented with the ability to prioritize tasks effectively.
- Willingness/capability to work in the field and perform physically demanding tasks when necessary.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google and other cloud-based systems.
- Must have a valid driver license AND current auto insurance.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for career advancement and growth within our organization.
- Comprehensive training and ongoing development.
- Supportive and collaborative work environment.
- 401k retirement plan.
- Company vehicle for field operations.
About Us:Fish Window Cleaning is a nationally recognized and locally owned franchise specializing in providing top-notch window cleaning services. Our Mid-Willamette Valley location is seeking an Operations Assistant to play a pivotal role in our business operations. We are dedicated to excellence, customer satisfaction, and fostering a work environment that promotes growth and advancement. Fish Window Cleaning is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer.
Since its inception over three decades ago, Fish Window Cleaning has been dedicated to being a considerate and respectable neighbor in the communities where we work and live. FISH partners with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, FISH lives its mission to be the best and most respected window cleaning company in the world.
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