Operations Coordinator | Full-Time | Ensemble Arts

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:

The Operations Coordinator coordinates the day-to-day operations of the facilities. The position provides coordination and guidance to part-time staff about building policy and procedures.

 

This role pays an hourly rate of $23.00 - $25.00.

 

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until December 31, 2026.

About the Venue:

In 2024, the Philadelphia Orchestra and Kimmel Cultural Campus introduced the Ensemble Arts Philly brand name to improve clarity to the audience experience across our physical spaces and online. This new brand represents a wide variety of genres, including Broadway, comedy, theater, jazz, dance, and family presentations across our three venues: the Kimmel Center for the Performing Arts, the Academy of Music, and the Miller Theater.

 

More than our three iconic buildings, Ensemble Arts Philly brings our great city together and brings talented artists together with experiences as diverse as our region.

 

Our rich history spans over a century and a half, representing a generations-long commitment to presenting the transformative power of the arts to Philadelphians.

Responsibilities:

• Coordinates the operation of all event changeovers, i.e., basketball floor, stage risers, chairs, and signs.
• Performs tasks in a catering event organization and conducts product pulls and receiving for events.
• Maintain and ensure proper storage of catering tools and smallwares, including plateware, glassware, and serving and transport equipment.
• Coordinates housekeeping services for the facilities.
• Monitor workflow and identify and resolve common operational issues.
• Maintain an accurate record-keeping system for the hazardous materials communication program.
• Interacting with clients, serving their needs within the confines of state and local laws, and providing physical facility needs and performing custodial duties.
• Performs moderate to difficult set-ups of catering events.
• Review and coordinate the changeover work plan, facility maintenance, and operations.

Qualifications:

• High school diploma or GED is required.
• Possess superior interpersonal and communication skills.
• Ability to function in a fast-paced, high-pressure environment and handle multiple tasks simultaneously to meet deadlines.
• Must be self-motivated with strong organizational skills.
• Working knowledge of operational equipment, including but not limited to forklifts, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging, retractable seating risers, and basketball floors.
• Ability to follow written instruction, interpret AutoCAD drawings and blueprints, and read event BEOs to determine products and set-up needed.
• Must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals.
• Ability to work alone if required and be able to complete tasks up to and including final cleanup and putting tools and supplies back in their assigned storage areas.
• Work a flexible schedule, including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days, and extended numbers of days.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.