Operations Coordinator

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Operations Coordinator

Houston Texans - Entry Level

Houston, TX

Operations · Security · Client Relations/Customer Service

0

3

hours ago

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The Houston Texans are in a season of growth and are seeking an individual for the position of Operations Coordinator.

Our Texans Teammate Habits:

• Dedication to the team
• Be adaptable
• Passion for work
• Win with integrity
• Own the outcome

The Texans CHARGE

At the Houston Texans, we take tremendous pride in being Champions in Every Way by Cultivating Excellence and Fearlessly Evolving. Our CHARGE habits define how we show up, and this leader is expected to model them at every level, setting the tone for the team they lead:

• As a Leader: Inspire Others · Think Strategically · Lead Change · Identify Talent · Be Authentic
• As a Manager: Get Better Mindset · Make Informed Decisions · Develop Talent · Build Relationships · Drive Results
• As a Teammate: Dedicated to the Team · Be Adaptable · Passion for the Work · Win with Integrity · Own the Outcome

We hire and promote leaders who raise the standard and make everyone around them better.

Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do.

Basic Function: Assist with various operational tasks on Texans gamedays, LOVB games, and during LSSE events, including but not limited to setup, signage, parking, security, and logistical tasks.

Duties/Responsibilities:

• Assist with all aspects of operations of gameday for Texans and LSSE Events.
• Assist with the exterior setup for gameday (fence screen, bike rack covers, tents, etc.)
• Assist with event setup and changeovers for gameday and non-gameday events.
• Assist with parking operations and traffic management
• Assist with stadium signage installation and removal plan.
• Assist with the execution of Draft Party, Training Camp, LSSE events and other events outside of gameday.
• Coordinate with outside vendors and subcontractors, providing guidance while on site.
• Assist with inputting work orders for maintenance requests.
• Assist in responding to fan parking and/or security feedback and fan mail and other customer service inquiries
• Provide excellent customer service assistance to internal and external clients.
• Assist Club and Club staff in a professional manner on all Texans gamedays, LSSE Events, LOVB Volleyball Houston events and duties within the Business operations offices.
• Perform various other tasks that may be assigned from time to time by the Director of Operations & Logistics.

Position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner.

Skills Required:

• Strong organizational and time management skills with ability to prioritize multiple tasks.
• Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization and externally.
• Ability to maintain attention to detail and ability to work effectively under pressure and within deadlines.
• Effective verbal, written and interpersonal communications.
• Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities.
• Proven ability to apply high level of problem-solving and customer service knowledge and skills in resolving customer complaints or issues.
• Ability to maintain confidential and/or proprietary information.
• Availability and flexibility to work weekends, after-hours and holidays at Club and LSSE game and other events assigned.
• Proficiency in use of Microsoft Office software applications.

Education/Experience:

• Bachelor's degree from a four-year accredited college or university preferred.
• High School Diploma required.
• Minimum one (1) year job related experience in events and/or sports environment required.
• Operations experience preferred.

Travel & Work Environment:

• Travel: Occasional local travel as required for job duties and responsibilities.
• Work environment: This position requires routine face-to-face interaction with Club personnel and must be performed in the Club offices and Reliant park (non-telecommuting). Work requires frequent lifting/carrying up to 50 lbs., with regular gameday and event presence requiring standing/walking for extended periods and availability on evenings, weekends, and holidays as dictated by the event calendar.
• Required license or certification: None.

Title: Operations Coordinator

FLSA Status: Non-Exempt

Department: Operations& Logistics

Reports to: Director of Operations & Logistics

Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.

If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications.

The Houston Texans organization is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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