OPERATIONS COORDINATOR - Nexus in Middlesex County (NJ)MCP SFM, LLCLOCATION: Edison, NJDEPARTMENT: OPERATIONSREPORTS TO: OPERATIONS DIRECTORSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY:Nexus in Middlesex County (NJ) is a premier sport, recreation and entertainment district focused on improving the health and economic vitality of Eddison, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Nexus in Middlesex County (NJ) is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Operations Coordinator will be in charge of the set-up and organization of the facility's sports and non-sports programs, including leagues, tournaments, events, and any other programs held. The coordinator will work closely with the individual leaders of each program as well as other internal departments (Operations, Business Development, etc.) in order to successfully accomplish these responsibilities.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Coordination of requirements for functions, events, tournaments and programs within the facilityCoordinate with Operations Director the monthly schedules for all team membersDevelop and monitor a risk management program and ensure all necessary steps are taken by staffConduct inspections of facility to ensure that it is clean and well maintained and to ensure that specifications and standards are being complied with by staff and contractorsAssists in the oversight, management, and training of the part-time operations staff, as well as the part-time events and guest services team membersOversee all day-to-day general facility operationsEnsure that services within the facility are delivered in a safe, dependable, and effective mannerResolve guest concerns and complaints, and act on feedbackCommunicate with Operations Director and General Manager any staff or guest concernsParticipation in planning/strategic meetingsServe as Manager-On-Duty ("MOD") during programming and events, ensuring their smooth operation and customer satisfactionVarious other duties as assigned by managementMINIMUM QUALIFICATIONS:Must have excellent interpersonal and problem-solving skillsMust be a team playerMust have verbal and written communications skillsMust have excellent computer skills, including Word, Excel, PowerPoint, etc.Must be able to work flexible schedules including weekends, nights and holidaysWORKING CONDITIONS:Must be able to lift 50 pounds waist highMay be required to sit or stand for extended periods of time in various conditionsWill be required to operate a computerFacility has intermittent noise
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