Operations Coordinator

Key Responsibilities

• Coordinate daily operational activities and support departmental processes.
• Monitor project timelines, schedules, and deliverables to ensure deadlines are met.
• Serve as a point of contact for clients, vendors, and internal team members.
• Prepare reports, spreadsheets, and operational documentation.
• Maintain accurate records, databases, and filing systems.
• Assist with order processing, inventory tracking, and supply management.
• Coordinate meetings, appointments, and team calendars.
• Identify process improvements and assist with implementing operational efficiencies.
• Support onboarding, training, and administrative functions as needed.
• Handle confidential information with professionalism and discretion.
• Assist leadership with special projects and other duties as assigned.

Qualifications

• High school diploma or GED required; associate's or bachelor's degree preferred.
• 2+ years of experience in operations, administration, project coordination, customer service, or a related field.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and manage competing deadlines.
• Strong problem-solving skills and attention to detail.
• Experience with CRM, ERP, or project management software is a plus.

Preferred Skills

• Ability to work independently and collaboratively in a team environment.
• Strong customer service mindset and professional demeanor.
• Experience coordinating cross-functional teams or projects.
• Knowledge of inventory, logistics, or business operations processes.