Operations Coordinator (US)
This is a full-time on-site role for a highly qualified and experienced individual to join our team as an SAP Operations Coordinator, located in Las Vegas, NV. The SAP Operations Coordinator provides customer-facing and back-office administration support to the sales function. This is a varied and dynamic role in a fast-growing multinational public company. The role involves liaison with colleagues throughout Quixant's operations team, which span the US, UK, Italy, Germany, and Taiwan.
Large & Small
Operations Coordinator (US)
This is a full-time on-site role for a highly qualified and experienced individual to join our team as an SAP Operations Coordinator, located in Las Vegas, NV. The SAP Operations Coordinator provides customer-facing and back-office administration support to the sales function. This is a varied and dynamic role in a fast-growing multinational public company. The role involves liaison with colleagues throughout Quixant's operations team, which span the US, UK, Italy, Germany, and Taiwan.
Mid
Division
Quixant
Reporting Line
Operations Manager - US
Location
Las Vegas, NV (US) full-time on-site
Employment Status
Permanent, Full Time
Salary
Competitive
Apply now
Key responsibilities
Ensure all the following are completed in a timely manner:
- Processing customers order into SAP in line with company processes.
- Process customer Invoices in a timely manner.
- Process customer returns and adhere to procedures and systems.
- Maintain customer records on the CRM database, ensuring changes in address or contactsare updated promptly.
- Communicate with customers regarding all aspects of their orders.
- Prepare and ship customer orders/items for repair (RMA) process.
- Support the sales team with quotes, pricing, and lead times.
- Monitor sale or return invoice lists.
- Coordinate and participate in inventory counts as required by the business.
- Managing and assisting with customer shipments and all relevant paperwork is completedcorrectly.
- Ensure incoming shipments are processed and stored correctly.
- Checking SAP Data is correct in preparation for the Operations Manager to run monthlymanagement reports.
- Responding to correspondence in a professional and timely manner, including phone andemail communications.
- Office and facilities duties including but not limited to helping answering phones,greeting visitors and other duties as and when required.
- Attendance at local exhibitions to support Sales and Marketing with the running of thestand and show agenda, meet, and greet customers, provide refreshments and any otherad-hoc duties.
- Possible occasional travel to international offices for training, meetings, and exhibitionsif required.
- Other ad-hoc activities to support the needs of the business or as requested by theOperations Manager.
Qualifications and experience
- 1-2 years Previous experience in similar position
- Preferred Experience in order processing (SAP Business One)
- Excellent Customer Service skills
- Strong Interpersonal Skills and Communication skills for effective communication with
cross-functional teams
- Ability to multitask and prioritize tasks effectively
- Advanced experience using Microsoft Office including Word, Outlook, and Excel
- Knowledge of operational procedures and processes
- Experience in international shipping
- Experience with inventory management and supply chain processes would be beneficial
- Successful completion of a background check
Preferred skills
- Intermediate knowledge of Import and Export
Apply now