Operations Delivery Manager

The Delivery Operations Manager will manage operational excellence across multiple airport and resort retail locations overseeing execution loss prevention and financial discipline. This role provides hands-on support to Multi-Unit Managers using data-driven insights targeted interventions and consistent operational standards to strengthen leadership effectiveness and safeguard commercial performance.Key ImpactConsumersExperience seamless service strong product availability and consistent brand engagement across all locations.Store TeamsEmpowered coached and developed to deliver high-quality consistent execution.Key ResponsibilitiesElevate operational consistency compliance and financial controls across assigned locationsAnalyze performance data to identify risks trends and opportunities for improvementLead focused action plans to reduce shrink improve inventory accuracy and strengthen executionConduct regular field visits to coach store teams and reinforce standard operating proceduresSupport Multi-Unit Managers with operational expertise allowing them to focus on people and sales performancePartner cross-functionally to improve processes merchandising execution and inventory flowEnsure adherence to company policies and airportresort regulatory requirementsProvide clear reporting and actionable insights into senior leadership